NO H1S OR 3RD PARTIES.
ONSITE 3 DAYS A WEEK IN NEW JERSEY.
Large P&C insurance client has an immediate opening for an Underwriting
Business Systems Analyst that is a resource within the Underwriting Division conducting
business and data analysis. This includes supporting requests for data, reports, and
Underwriting system functionality. The analyst will ensure that the business need is
accurately documented and aligns with workflow processing and strategic business goals.
The analyst will interact with all Underwriting end users, as well as business subject matter
experts in Claims, Accounting, Actuary, Loss Control, and Information Technology to
research, analyze, and document current and future requirements for all Underwriting
systems. Job Requirements:
Minimum 3 years of experience in systems development or related field; experience
in strategic thinking with relationship management and participation in multi
discipline; high-performance work teams a plus
Undergraduate degree or equivalent work experience; degree in insurance, computer
science, analytics, or related field desired
Experience working in property and casualty insurance, which includes working with
underwriting policy writing systems, knowledge of customer relationship
management systems and reporting desired
Experience with MS Office Suite, Microsoft Access, and SharePoint, proficiency with
advanced functions in Excel
Demonstrated ability to manage time while working on multiple projects
Demonstrated ability to exercise discretion and independent judgment, and make
necessary decisions to complete assigned tasks
Demonstrated ability to communicate effectively with IT and various business
divisions; in depth understanding of both systems development and business
processes is necessary to resolve problems
Demonstrated ability to analyze data from multiple sources
Working knowledge of underwriting business functions and needs
Candidate Attributes:
Achievement-Oriented: Demonstrates persistence and perseverance in achieving
concrete and tangible outcomes by taking action to get optimum results when
encountering obstacles or resistance
Collaborative: Develops and maintains effective working relationships across
functional and divisional lines by readily sharing information, knowledge, and
resources
Detail-Oriented: Displays thoroughness and accuracy in quality communications and
deliverables through the application of technical skills and industry/product
knowledge
Service-Oriented: Conveys a genuine desire and ability to anticipate and meet
customer needs and creates and nurtures mutually beneficial relationships within
Members and brokers
Work Ethic: Takes ownership for one s responsibilities by acting with integrity and
holding oneself accountable to continuous improvement
Essential Job Functions:
Business Analysis
Elicit, analyze, document requirements for system application changes including
downstream or reporting implications
Partner with Subject Matter Experts to identify process improvements and
enhancements
Function as the liaison between Underwriting and IT for system application changes
or issue fixes
Collaborate with IT to implement system solutions
Complete user acceptance testing, including creating robust test scenarios and
documenting test cases and results
Create relevant User Guides, Procedures and Protocols to support system
functionality
Conduct training to business users as needed
Data Collection and Analysis
Collect, analyze, and report data from external data sources (S&P, EIA, and other
data sources) and working with Product Line Managers in leveraging this data within
the Underwriting process
Integrate insights from external data and connect with the Company s internal
processes and Underwriting procedures
Detect and classify key takeaways, trends, and conclusions from the data analyses
and summarize conclusions for Underwriting management team
Collaborate with IT to implement system solutions to leverage the data that is
manually captured and maintained
Data Maintenance and Reporting
Gather, evaluate, and report on the Company s internal data collected from source
business applications (Underwriting, Dams, Claims data, Loss Control data, etc.) and
identify ways to better manage and utilize the information
Complete research on all new company information for new business submissions
utilizing information from underwriters and other sources.
The analyst will also be responsible for researching and maintaining existing complex
customer hierarchies and updating our customer relationship management system,
which may also include contact and contact role changes.
System Support
Expert knowledge of system functionality, which entails being first level application
support to end user inquiries; user inquiries may be training issues or system defects
Function as the liaison between Underwriting and IT to resolve system defects; this
includes logging tickets, completing analysis of issue, recreating issue in test
environment, documenting the issue and impact.
Track production issues closely and keep business users informed of timelines
Additional Responsibilities
Remain current on other team members job functions through cross-training to
support group s responsibilities and serve as an alternate when needed
Complete ad hoc data projects for Underwriting
All other duties as assigned
