The Quality Control Supervisor is responsible for supervising the quality function to ensure compliance with customer requirements and company specifications.
Responsibilities:
- Assist and serve as back-up to the Quality Control Manager as directed
- Interpret quality specifications and communicate to all departments
- Maintain records to adequately monitor quality performance and standards
- Review customer complaints with appropriate department to ensure corrective action measures are applied to prevent reoccurrence
- Supervise ware audits and report findings along with recommended corrective action plans.
- Interact with customers and customer service representative to solve problems and foster strong customer relations
- Oversee quality lab equipment calibrations and maintenance
- Manage lab supply inventory and ordering
- Perform activities necessary for the effective management of the quality department by training and developing unionized workforce
- Establish and maintain a safe, sustainable, and healthy work environment
Requirements:
- High School Diploma or equivalent required
- Three years of experience in manufacturing quality
- Must be proficient with Microsoft Office Suite
- Two years of experience leading in a manufacturing environment
- Prior experience working with SAP ERP preferred
- Lean Six Sigma Green Belt Certification
