This position is onsite 4 days a week and only open to US Citizens/Green Card holders. Position is on a rolling year to year contract, potential to renew every year.
At Apt, we value our contractors' well-being. While on contract, you'll have the options to access comprehensive health, dental, and vision insurance. Additionally, we offer 401k matching to support your financial future. Join us and thrive in a supportive work environment!
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Our client is looking to bring on a Release and Control Analyst! You will support Positive Train Control software, configurations and database releases with a focus on system reliability and stability.
This position is onsite 4 days a week and only open to US Citizens/Green Card holders. Position is on a rolling year to year contract, potential to renew every year.
Skills needed for success:
- 24/7 Hours of Service Position
- Knowledge and experience with Microsoft products (Excel, Outlook, Word, and Power Point). Excel pivot charts, graphs, formulas
Experience with the following:
- Remedy, Notepad++, PuTTy, and Sharepoint site maintenance
- Positive Train Control, NMS Client, TMDS ViewClient is a plus
- Troubleshooting computer system problems, reading and analyzing logs to find root causes of issues, etc.
- Taking in information from many different sources and determine how they relate to each other to determine where the problem lies
- Product release methodologies, ITIL etc.
What you'll do:
- Resolves technical issues through debugging, research and other investigative procedures
- Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented
- Communicate information about known errors and workarounds
- Release the pre-planned communications about the change to all stakeholders
- Document release controls and well understood by support teams
- Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during a deployment
- Communicate with stakeholders are properly notified and prepared for release
- Coordinate the change, ensure the environment is stable after change
- Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied
- Perform root cause analysis for escalated incidents
- Reliable, prompt and a self-starter
