TECHEAD is celebrating thirty-five years of incredible heritage, talent, and accomplishments!
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Lead Technology Architect - CRM
4-6 Month Contract - Could Extend or Convert
New York, NY
Hybrid
About Our Client:
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.
We’re creating a new experience for care seekers and their families, bringing together long-term care options, resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
Our Client is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
Your role and what you will be doing:
- We are seeking an experienced Lead Technology Architect to join our growing team. In this role, you will be responsible for:
- Develop and execute our overall technology architecture and roadmap which includes a website, B2B API strategy, CRM Platform, External and Internal system, Cloud hosting and deployment, Data Warehouse/Reporting, and A/B testing framework for systems supporting B2C and B2B2C customers. Deliverables include -
- Architecture, roadmap and execution and talent plan o Rendering engine, CMS plan (keep/ get new)
- Talent upgrade plan with skills
- Establish a loosely coupled architecture that is resilient, modular, highly scalable and flexible to expand based on business direction. Deliverables include:
- Architecture, roadmap and execution plan
- Website and Search Engine Marketing – Deliverable includes:
- Implement foundational frameworks to deliver a highly scalable and performant mobile first website that is SEO optimized and is designed for rapid development, and deployment and supports multiple A/B tests
- Evaluate CRM implementation and rearchitect for growth and flexibility. Implement a loosely coupled architecture to reduce dependency and build scalability and resiliency. Deliverables include:
- Architecture, modular deployment plan, decoupling plan for tightly integrated modules. Hosting plan, infrastructure to support fast paced deployments.
- Develop and implement a data warehouse strategy for the business. Deliverables include: o Architecture and execution plan
- Develop a B2B API strategy to acquire leads, and process invoices from our clients (providers) o Architecture and execution plan
- Develop architecture for our new assessment platform, and a data entry tool for our field nurses o Architecture and execution plan
- Develop architecture for our advise tool used by our customer service reps
- Architecture and execution plan
- Talent evaluation. Deliverables include
- Upskill plan
- Hosting, Deployment, DevSecOps. Deliverables include:
- Review of current approach and new approach and roadmap to move to the new approach
- Approach to implement ML based solution
- Deliverable – Approach and execution plan
- A successful candidate for this role will be a master of both strategic thinking and tactical execution. You will have a knack for creative problem solving and relationship building, and a desire to create efficient, repeatable processes and programs for the organization.
WHAT YOU BRING
- Experience: 10 – 15 years of experience as a hands-on technology architect/leader with 8 -10 years of experience in building supporting web, mobile, API platforms, data ware house
- Full stack development skills (node.js, MongoDB, GraphQL, React, JavaScript and other web frameworks, SQL, Data warehouse Skills)
- 8 - 10 years of experience in Tech SEO (Search Engine Optimization) leading market leading websites
- 4.5 years of CRM experience
- 3+ years of experience in Senior Care Industry
- Experience in implementing Customer Data Platforms, Analytics tools, A/B Testing framework, marketing integrations
- 2-3 years of experience in building web rendering engines
- 4-5 years of experience in optimizing web sites for performance, including proven track record of improving Core Web Vitals as defined by Google
- Experience in organization evaluation, upskilling, and reorganization multiple times
- Experience in implementing data strategies and AI & ML based solutions
- Full stack experience in supporting and executing web redesigns
- Expertise in Google Search Console
- Highly collaborative, results driven, team player
NICE TO HAVE
- Ability to operate in an entrepreneurial environment
- UX and Design experience
- CRM Experience
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.
