Korn Ferry has partnered with our client on their search for the role, Corporate Account Manager.
WHO WE ARE:
- The Leader in food-industry-related contract sanitation and food safety
- Over $1 Billion in sales with an excellent history of organic and acquisition growth
- Over 13,000 team members throughout North America
WHAT YOU WILL DO:
The Corporate Account Manager (“CAM”) plays a crucial role in driving the growth and profitability of the enterprise. CAMs own and manage their assigned accounts at a corporate level, implementing comprehensive strategies and fostering strong relationships across all branches. The following outlines the key job duties and responsibilities of a CAM:
Business Development & Revenue Growth:
- Drive revenue growth by identifying new business opportunities within existing corporate accounts and pursuing strategic initiatives that benefit both parties.
- Work closely with sales leadership to meet and exceed quarterly and annual sales targets for assigned accounts.
- Leverage deep industry and product knowledge to offer clients tailored solutions that enhance their business performance.
Client Retention & Growth:
- Strengthen client loyalty by delivering exceptional service, regularly engaging with stakeholders, and maintaining a pulse on their evolving needs.
- Identify upsell and cross-sell opportunities, presenting additional products or services that align with the client’s goals.
- Ensure contract renewals and retention through ongoing relationship building and value delivery.
Strategic Account Management:
- Own and manage relationships with high-value corporate clients, serving as the main point of contact and ensuring their business needs are met.
- Develop and implement strategic account plans that align with client goals and drive growth opportunities for the client.
- Proactively identify client needs, offering innovative solutions that deliver long-term value and strengthen partnerships.
Client Communication & Relationship Building:
- Masterfully communicate the value of the solutions to C-level executives, decision-makers, and key stakeholders through clear, concise, and persuasive messaging.
- Manage client meetings and quarterly business reviews, delivering tailored presentations that demonstrate the ROI of our products/services.
- Actively listen to client concerns, anticipate their needs, and respond with relevant solutions to enhance their business operations and address challenges.
- Create and deliver compelling presentations using tools like PowerPoint, that clearly articulate product features, benefits, and unique selling points.
Collaboration & Teamwork:
- Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of client initiatives.
- Provide feedback to internal teams on client needs and opportunities to support product innovation and service improvements.
- Partner with the finance team to ensure accurate and timely billing, contract management, and financial reporting.
Reporting & Forecasting:
- Maintain up-to-date account records, pipeline activities, and sales forecasts in the CRM (e.g., Salesforce), ensuring accurate reporting to senior leadership.
- Provide regular updates to leadership on account performance, client satisfaction, and future growth potential.
Profitability and Pricing:
- Together with finance, analyze customer’s profitability and build plans to enhance margins.
- Review financial data to make informed decisions related to pricing strategies.
- Engage in pricing discussions with corporate stakeholders to ensure profitability while maintaining client satisfaction.
- Other duties as assigned.
YOUR MUST HAVES:
- As a Corporate Account Manager, you must have both high initiative and energy, be an honest communicator, and have mastered the art of tactful follow-up. In this role, we require:
- A valid and active Driver’s License and the ability to travel as needed.
- Bachelor’s Degree in a related field.
Proven Experience in Account Management:
- 5 or more years of experience in B2B account management, corporate sales, or a related field. Experience managing large, complex accounts in a corporate setting is highly preferred.
- A successful track record of meeting or exceeding sales targets, managing relationships with senior-level executives, and driving business growth.
Exceptional Relationship-Building Skills:
- Strong interpersonal and communication skills, with the ability to build lasting relationships and be seen as a trusted partner by clients. o Consultative selling approach with the ability to understand and anticipate clients' strategic objectives and recommend tailored solutions.
Business Acumen & Problem-Solving:
- Strong analytical and problem-solving skills, with the ability to develop solutions that address both immediate needs and long-term objectives for clients.
- A solid understanding of industry trends, market dynamics, and competitors to inform strategy and decision-making.
Exceptional Communication Skills:
- Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly, confidently, and persuasively to both technical and nontechnical stakeholders.
- Strong active listening skills, allowing you to understand client needs and respond effectively with solutions that add value.
- Adept at preparing and delivering high-impact presentations that communicate value propositions, using tools like PowerPoint.
- Ability to manage high-stakes negotiations with finesse, ensuring outcomes that benefit both the client and the company.
Organizational Skills & Attention to Detail:
- Highly organized, with the ability to manage multiple priorities and projects while maintaining strong attention to detail.
- Proficient in CRM software (e.g., Salesforce) and other sales tools to track performance, manage accounts, and forecast sales.
SE# 510695148
