Job Title: ITOM Developer
Type: Contract (12 months)
Start Date: November 1, 2024
Location: Hybrid (Remote) Bentonville, Arkansas
Experience Required:
- 8+ years with ServiceNow
- ITOM (SN discovery, service mapping, event management)
- Integration with third-party tools
- Application Portfolio Management (APM)
- Common Service Data Model (CSDM)
- Strong communication skills
Qualifications:
- ServiceNow Certified System Administrator
- Certified Implementation Specialist ITOM (preferred)
- Certified SPM (preferred)
- Certified Application Developer (preferred)
Skills:
- Proven ITSM/ITOM experience
- Strong organizational and analytical skills
- Ability to manage multiple priorities
- Intermediate ServiceNow implementation experience
- Proficiency in system integration (XML, HTML, AJAX, CSS, HTTP, REST/SOAP)
- Excellent troubleshooting and consultative skills
- Experience with ServiceNow ITSM modules (Asset, Incident, Change Management, CMDB/Discovery, Service Mapping)
- Scripting (JavaScript, Python, PowerShell)
- Understanding of ITSM, ITIL, CMDB
- Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions, Scheduled Jobs)
- Web services and integration experience
- Customization using UI Pages, UI Macro, CMS, CSS, HTML, Jelly
Compensation: $70-$80/hr
Note: Must be authorized to work in the U.S.
*** CANNOT SUPPORT THIRD-PARTY VENDORS
