Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and Windows devices
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong problem solving and critical thinking skills
Provide basic support for mobile devices and printers
Provide primary support to executive users
Provide equipment move services
