Requirements:
- AAA Four Diamond Service Standard
- Certification in Spa or Health Club Management
- 3 years in Management
- Willing to relocate/commute to Wayland, MI
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About the Company
A premier entertainment/gaming destination that has had incremental growth since their inception in 2011. The casino features a variety gaming options, including state-of-the art slot machines, table games, a modern sportsbook, and keno. A brand new oasis facility is scheduled to open in March 2025.
About the Role
The Spa Manager leads the total spa experience, such as operations, staff management, and focus on an exceptional spa experience for the guests. Must deliver AAA Four Diamond level of service.
Responsibilities
- Oversee daily operations, opening/closing procedures, staff scheduling, inventory, implementing health and safety standards.
- Maintaining AAA Four Diamond service standards
- Manage expenses and maximize profitability
- Provide coaching, training, evaluations and feedback for team members
Requirements
- AAA Four Diamond Service Standard
- Certification in Spa or Health Club Management
- 3 years in Management
- Willing to work extended hours as business requires
- Ability to work with all types of personalities
- Excellent communication and management skills
Benefits
- Medical/Dental/Vision
- 401k
- PTO
- Relocation
- Annual bonus
Interview Process
Step 1: LVSP Prescreen
Step 2: Introduction call with HR
Step 3: Video call with the hiring manager (hotel manager)
Step 4: Onsite Interview with Team
Step 5: Decision time
