The Position: The Vice President will lead a team of up to four Regional Vice Presidents. The VP of Operations must provide strategic and tactical leadership to optimize performance and effectiveness, develop new business, establish and maintain relationships (owners, landlords, tenants, and vendors), and achieve financial results which align with the overall corporate goals and objectives.
Responsibilities
TEAM MANAGEMENT
• Responsible for recruiting and interviewing candidates for Regional Vice President monitoring positions for their entire portfolio.
• Conduct 1-on-1 meetings such as coaching, conflict resolution, goal setting, quarterly check in’s and annual reviews, etc. with direct reports
• Manage HR issues
• Conduct onboarding and training and mentoring team members
• Coach multifamily team members to success and hold individuals accountable for achieving results
• Ensure alignment of individual priorities with overall business objectives
• Lead change management strategies and plans as needed to maximize associate adoption
• Collaborate and support the Executive Leadership Team's objectives and goals
CLIENT MANAGEMENT
• Build, develop, and maintain positive and successful relationships with owners and clients. Continue to establish open and ongoing professional relationships
• Provide visible, ethical leadership across the multifamily platform; ensuring a culture of the highest standards of conduct and demonstrating expectations of unparalleled service
• Provide ownership with financial analysis and comparisons, as requested, to support performance initiatives and results.
FINANCIAL MANAGEMENT
• Identify and implement new business opportunities for increasing revenue potential
• Lead multifamily portfolio in annual budget review and preparation, working in conjunction with Regional Vice President leaders to align with corporate revenue growth and financial goals
• Analyze internal business processes relative to property operations
Requirements
- Exemplary track record of success in leading, coaching, and mentoring teams
- 10+ years of multifamily property management leadership success with a large portfolio
- Prior significant P&L responsibility
- Strong background in managing diverse types of multi-family communities
- Thorough knowledge of multifamily property management best practices
- Advanced proficiency and hands-on experience with managing large and/or complex multifamily portfolio
