About Cresset
Cresset is an award-winning, independent, multi-family office, and private investment firm. Cresset’s goal is to reinvent the way people experience wealth by providing access to the talent, ideas, and investment opportunities available to the largest single-family offices and endowments. We offer deeply personalized wealth management, investment advisory, and family office services through Cresset Asset Management, an SEC-registered investment advisor that has surpassed $50 billion in assets under management. The firm is widely recognized for its excellence and is frequently ranked as a Barron’s and Forbes top RIA firm.
We are seeking an experienced and detail-oriented Head of Billing to join our dynamic firm. The ideal candidate will possess exceptional management skills, a strong service orientation, and extensive experience in billing. This role requires the ability to lead a team and manage the client billing process efficiently while working collaboratively with peers across the organization to enhance our platform.
Responsibilities will include:
- Manage and oversee the client billing process to ensure accuracy, timeliness, and compliance with regulatory requirements.
- Lead and manage a small team of billing professionals, providing guidance, training, and support to achieve departmental goals.
- Develop and implement billing procedures and policies to improve efficiency and scalability.
- Work closely with peers across the organization to identify opportunities for platform improvements and implement solutions that enhance efficiency and service delivery to clients and the wealth advisor team.
- Collaborate with Finance and Accounting to generate accurate and timely financial reports, and timely collection and reconciliation of amounts billed.
- Work with the compliance department to prepare for and conduct audits, ensuring adherence to regulatory requirements.
- Monitor and analyze billing data to identify trends, discrepancies, and areas for improvement.
- Ensure the accuracy of billing records and maintain up-to-date documentation.
- Respond to client inquiries and resolve billing issues promptly and professionally.
- Partner with Wealth Advisors and Client Services assisting with communication and client experience
- Collaborate with other departments, including IT, finance, and compliance, to ensure seamless integration of billing processes.
Qualifications:
- Bachelor’s degree required; Finance, Accounting or Economics degree preferred.
- 10+ years of experience in Investment Management focused on billing and accounts receivable.
- Superior project management, problem-solving and time management skills; ability to perform well in a deadline-driven, demanding environment.
- Strong analytical skills and the ability to design and implement new policies and practices.
- Exceptional interpersonal skills – relationship development and negotiating skills and ability to work across multiple lines of business with colleagues at all levels.
- Meticulous attention to detail and follow-through and an ability to perform tasks with a high degree of accuracy and efficiency.
- Must be a team player willing to contribute to a variety of ways to advisors and the broader Cresset team.
- Ability to exercise judgment in managing confidential or sensitive information.
- High degree of professionalism and flexibility in a demanding and frequently changing environment
- Prior experience working with Billing Systems; preferably Addepar.
- Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
- Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and enhance the business in keeping with Cresset’s values and culture.
What We Offer:
At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Salary range: $160,000 - $175,000. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Aligning employee and organizational interests, all employees receive equity in Cresset.
Equal Employment Opportunity
It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.
