Employee Relations Specialist To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.
Responsibilities
• Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance • Conduct thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk • Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound • Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA) • Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations • Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers • Maintain working knowledge of regulatory requirements and practices including changes and new legislation • Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions • Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance • Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed • Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management • Assist in composing internal and external communications • Provides support for projects and initiatives within the business unit and/or across the organization • Research, compile, review and analyze reports • Participate in training initiatives with new Employee Relations team members • Perform other duties as assigned
• Qualifications
• Effective knowledge in local, state and federal employment regulations
• Effective knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse • Experience in managing multiple priorities independently and/or in a team environment to achieve goals • Ability to maintain confidentiality and demonstrate integrity •
Desired - PHR/SHRM-CP or SPHR/SHRM-SCP Certification
• Effective skill applying local, state and federal employment regulations • Effective research, analytical and problem solving skills • Advanced verbal and written communication skills • Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes • Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely • Advanced organizational, planning, and time management skills • Effective skill working with diverse internal and external contacts • Advanced skill building effective relationships through rapport, trust, diplomacy and tact • Effective skill navigating multiple screens and PC applications and adapting to new technologies • Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience
