Logistics Specialist 4 (Transportation analyst)
Santa Ana, CA (Hybrid (4 days onsite, 1 day remote))
12 Months
Position Summary
- Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Client's products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.
Role and Responsibilities
- Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
- Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
- Ability to create dynamic reporting for key measurable and performance tracking.
- Ability to identify process improvements with attention to detail.
- Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
- Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
- Work directly with 3PLs to resolve customer complaints and issues.
- Documenting and data collection for supporting departments/activities
- Ability to make decisions based on cost and service drivers to better serve the organization.
Required Education/Experience
- Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
- Load Planning/Order Management experience is a plus.
- Knowledge of Transportation Management Systems and Warehouse Management Systems.
- Strong Excel proficiency and skills.
- Excellent written and verbal communication skills.
- Ability to work well in teams and work with remote teammates.
- Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
- Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
- Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
- Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
- Ability to work extended periods of time in an open office environment
Education and Years of Experience:
- Bachelors or higher
- 4~6 years of experience
Beeline Job Description
Summary:
- The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.
Job Responsibilities:
- Review and approve documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
- Review and approve documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
- Confer with department supervisors and other personnel to assess progress and discuss needed changes.
- Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions.
- Distribute production schedules and work orders to departments.
- Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.
Skills:
- Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
- Strong ability to analyze costs related to manufacturing, labor and materials.
- Strong ability to accurately document and record customer/client information.
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
- Strong knowledge of applicable laws and regulations related to shipping and production.
- Previous experience with computer applications, such as Microsoft Word and Excel.
Education/Experience:
- High school diploma or GED required.
- 8-10 years related experience required.
Top Three Skills:
- Data analytical skill
- Transportation experience
- Excel skill
