W2 Opportunity
Role:PC LAN Technician
Location:Phoenix,AZ
Job Description:
Image/ Reimage Laptop-Desktops
• Manage Outgoing and Incoming Inventory
Move equipment to multiple locations.
• Complete break-fix and quality assurance checks
• Install applications locally and through Microsoft SCCM
• Contact vendor for service.
• Communicating with end-customers and speaking in plain language
Assist with service calls from vendors.
• Assist customers in first-setup activities for outlook, network and local printers, 3rd party software, etc.
• Resolves technical problems and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems.
• Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns of problems.
• Asset Management data updates
Asset Management analysts
Email:reshu@techoneit.com
