Job Description:
Position Description:\u00A0
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Drives software production stability, reliability, and resiliency within operating system environments (Linux) using Oracle, Java, Python, and PL/SQL. Promotes code into production using Continuous Integration and Continuous Delivery (CI/CD) tools -- Concourse, Jenkins, and Udeploy. Improves Cloud operations and delivery -- Amazon Web Services (AWS) using container orchestration tools (Kubernetes EKS and AKS). Debugs and addresses production failures for major system outages or issues using Extract Transform Load (ETL) tools -- Informatica. Supports the resolution of production support issues using Datadog and Sitescope. Provides ongoing technical production support for applications and software infrastructure.\u00A0
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Primary Responsibilities:\u00A0
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Drives incident management, root cause analysis, problem management, and organizational change processes.\u00A0
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Education and Experience:\u00A0
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No degree and five (5) years of experience as a Senior Systems Engineer (or related occupation) providing product support for Cloud applications and infrastructure that requires batch cycle management, deployment and cloud infrastructure management within a financial services or banking or insurance domain.\u00A0
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Or, alternatively, Bachelor s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Senior Systems Engineer (or related occupation) providing product support for Cloud applications and infrastructure that requires batch cycle management, deployment and cloud infrastructure management within a financial services or banking or insurance domain.\u00A0\u00A0
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Or, alternatively, Master s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and one (1) year of experience as a Senior Systems Engineer (or related occupation) providing product support for Cloud applications and infrastructure that requires batch cycle management, deployment and cloud infrastructure management within a financial services or banking or insurance domain.\u00A0
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Skills and Knowledge:\u00A0
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Candidate must also possess:\u00A0
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Demonstrated Expertise (\u201CDE\u201D) providing production support for Cloud applications and infrastructure using Datadog or Splunk or Cloudwatch, Autosys or Control-M or CA-ESP, and uDeploy or Jenkins or Bamboo, within a financial services environment, or banking or insurance domain; Identifying root causes for applications and infrastructure hosted on AWS by providing production support for incident management using log aggregating tools (Cloudwatch or DataDog, or Splunk); and promoting new features and functionalities by supporting the deployment of applications in production and non-production environments, using CI/CD tools -- Jenkins or Udeploy or Bamboo.\u00A0
DE triaging application or infrastructure issues for large scale enterprise systems by performing log analysis and reviewing application health dashboards and performance monitors to identify the root cause, patterns, and key operational metrics/trends using SQL, Venafi, and Splunk or Datadog; and applying and implementing Information Technology Infrastructure Library (ITIL) standards for operations, and incident, problem, request management, change, and release management using ITSM tools -- ServiceNow or HP Service manager or BMC Remedy.\u00A0
DE providing installation and upgrade support for applications and infrastructure to development teams, using Amazon Web Services (AWS) Cloud platform; performing operational tasks in AWS to scale services -- Elastic Cloud Compute (EC2) and Auto Scaling Groups; and coordinating, monitoring, and supporting the successful completion of batch cycles within the SLA using Autosys, Control-M or CA-ESP.\u00A0
DE automating manual operations and certificate management systems to renew and expire certificates in a timely manner in production and non-Production environments using Venafi and Jenkins or Bamboo pipelines; and building Standard Operating Procedures (SOPs), and supporting deployments using Operational tools -- uDeploy or Bamboo or Jenkins.\u00A0
#PE1M2\u00A0
Certifications:Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a
Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,
detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at
fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to
accommodations@fmr.com.
