IWebGrocer is an exporter of US made grocery and health and beauty brands. We have been a leader in the industry for the past 33+ years and currently do business in 96+ countries around the globe. Our vast portfolio and knowledgeable staff make us the go to for retailers and distributors in every region. We are hiring Sales Administrative Assistant for our location in Hialeah Gardens, FL.

This position is in office and the hours are M-F, 7:30 AM to 4 PM.

The individual will work on various tasks that are necessary to run the business and move it forward.

These tasks include but are not limited to:

Assist in servicing existing and new accounts with various day to day tasks that are needed to effectively handle the business, including:

Receive and input quotes or orders into the system, confirming that quantities and pricing are accurate.
Track all orders that are pending, working with logistics to make sure that the bookings are made and keep a timeline of the process.
Create files and keep track of all customer paperwork, taking direction from sales manager on specific requirements.
Act as a liaison between sales and other company departments to accomplish tasks and move topics forward.
Prepare and edit documentation in PDF and excel formats to fit customer requirements.
Answer correspondence as needed on behalf of the appropriate party.
Handle incoming calls on behalf of the company and sales team, pulling in team members as needed.
Update the CRM with customer notes, pricing, and other items as requested.
Be customer facing as necessary to answer questions and provide updates. This will include giving information on product specs, shipping dates, anticipated delays and additional information required.
Work on multiple projects for multiple accounts at the same time, handling each accurately and in a timely fashion.

Qualifications

Fluent in English & Spanish.
Previous administrative experience required. (Wholesale/Export trade/FMCG a plus)
Extensive excel experience necessary. Able to create charts and work with formulas.
Demonstrates urgency as well as being a self-starter, approaches tasks in an enthusiastic manner asking for more when completed.
Must be a team player, know the importance of the bigger picture.
Adaptable to change in a fast-paced organization.
Excellent written and verbal communication skills.
Must be proficient with Microsoft office, word, excel and Power point. CRM experience preferred.

iWebGrocer jobs

Sales Administrative Assistant