The Calibration Compliance Supervisor is responsible for implementing and maintaining HYTORC’s Quality Management Systems, handling the day-to-day quality activities in our South Hackensack location, coordinating calibration activities globally and driving continuous improvement.

Essential Duties and Responsibilities:

Implementing, maintaining and driving continuous improvement of HYTORCS QMSs and accreditation’s, including ISO/IEC 17025, ISO 9001:2015, TUV, KHNP, AD2000, and ISO 80034 Ex Products System, for domestic and international locations.
Managing quality issues and customer complaints.
Facilitating root cause analysis, implementing problem appropriate corrective and preventive actions.
Conducting internal and supplier audits to appropriate standards and guidelines.
Hosting UL routine inspections and handling issues that arise.
Coordinating with Calibration Lab Managers on quality and equipment needs and issues.
Routinely auditing calibration activities for potential process deviations.
Developing and maintaining uncertainty budgets for the calibration laboratories.
Developing, monitoring, and maintaining repeatability and proficiency tests used for trend analysis.
Designing and evaluating standard operating procedures for calibration asset management software and uncertainty software for laboratory calibration standards and customer calibration events.
Assisting Engineering with the evaluation of new calibration methods and procedures.
Using statistical techniques to analyze and validate measurement standards and processes.
Ensuring that intermediate checks are performed on calibration standards,
Authorizing short term extension of intervals on HYTORC standards when requested and to meet HYTORC needs based on valid reasons for interval extension or end of period reliability data.
Supervising the laboratory’s inter-laboratory proficiency testing program and ensuring it is maintained.
Providing training on all QMSs, including re-verification of all personnel as necessary to maintain confidence in tests and/or calibrations performed.
Providing leadership and guidance to the Quality and other departments.
Coordinating with HYTORC’s service department to support actions associated with customer feedback.
Reporting on department and other KPIs.

Supervisory Responsibilities

Compliance Team (2 Associates)
Inspection Team (3 Associates)
Quality Technical/Engineering Team (3 Associates)
Additional resources may be added over time as we grow and needs identified.

Education/Skills/Experience Required

B.S. degree in a technical field.
ISO/IEC 17025 (minimum of 5 years’ experience). Experience in calibration and metrology for force/torque and pressure preferred.
ISO 9001:2015 (minimum of 5 years’ experience). Three (3) day ISO 9001:2015 Auditor Training preferred.
Three years of experience supervising and managing personnel.
Must be able to understand and interpret statistical data.
Excellent communication skills to interface with the customer (internal and external) and with all levels within the organization.
Excellent problem-solving skills.
Ability to perform uncertainty evaluation and analysis for measurement standards and associated measurement processes.

Computer Skills Necessary

Microsoft Excel, Word and PowerPoint.
SAP and/or other ERP Systems

Physical Demands/Requirements

Ability to lift 40 lbs. with assistance.
Ability to travel domestically and internationally up to 60% of the time.

Work Environment:

Office, Warehouse, and Labs.

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Calibration Compliance Supervisor

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