Title: Program Manager

Education Qualification: BS in Computer Science, Engineering, or Information Technology.

Experience: 15-20 years

Work Location: Princeton

Work Mode: Hybrid

Roles and Responsibilities:

• Responsible for planning, directing, and coordinating the appropriate lifecycle phases for complex product / program implementation and support large program / or multiple projects concurrently in the healthcare payer space

• Documents project objectives, scope and ensures they meet expected business results/outcome. • Drives the development and execution of project/program plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives

• Creates project schedules including resource tracking, assignments, tasks, dependencies, deliverables and milestones, due dates, predecessors, budget and financial tracking, issues management.

• Defines and implements program/project management standards and processes

• Accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules. This includes requirement, functional and technical design documents, test plans, etc.

• Proactively identifies and manages project risks and dependencies and raises awareness around projects across the portfolio.

• Assembles steering committee(s) and communicates regularly and effectively with management on project progress.

• Responsible for ensuring timely, accurate, and clear communication is provided to all project stakeholders including senior management

• Serves as single point of contact for all program management related questions and refers technical/business questions to appropriate subject matter experts.

• Work closely with executive sponsor, clients, cross-functional teams, and assigned project stakeholders to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives

• Identify key requirements needed from cross-functional teams and external vendors

• Proactively manage risks, issues and decisions and works with them to prioritize

• Provides project status, risks, issues, and makes recommendations on decisions to PMO and Senior Management.

• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

• Work with other program managers to identify risks and opportunities across multiple projects within the department

• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

• Establish and nurture strong client and business partner relationships

• Develop and maintain trusted, long-term client relationships

• Mentors project managers and project coordinators on the delivery functions

• Contribute to key internal initiatives to drive efficiencies and best practices for delivery

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Program Manager