Hudson Yards Hotel Security Guards

Join our dynamic team at a newly established hotel in one of New York's most vibrant neighborhoods! Our hotel offers a unique and enriching environment where you can gain valuable experience and take on meaningful responsibilities in the hospitality industry. We are committed to providing exceptional service to our guests and delivering a supportive workplace for our employees and interns.

Position Overview

We are seeking motivated, proactive, Security Guards to ensure the safety and security of our guests. Our hotel provides 24/7 security guard coverage for the safety and security of visitors, tenants, and employees. This is an excellent opportunity for individuals to gain hands-on experience in a soft-launch, phased-opening of a hotel.

Role Overview

Provide Exceptional Customer Service
Ensure Safe Guest Experience
Security & Front Entrance Operations
Prevent, Monitor, & Respond to Security Issues & Threats
Maintain Daily Logs & Checklists
Provide End of Shift Recaps

Qualifications

8-hour Security Training Certificate required
Security License required
Valid NYS Driver’s License required
Must be 18 years of age or older
Viable transportation to and from the hotel
Understanding and comfortability using radio/communications units
Ability to interact effectively and calmly with guests
Position requires constant standing, walking, and moving throughout and in front of the hotel
Position requires good writing, basic technology skills, verbal, and non-verbal communication skills
Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control, etc.)
Safety, First Aid, AED and CPR training and certification is
Self-starter, independent, good presentation, and problem-solving skills
Analytical, detailed oriented, organized, result-oriented, and articulate

Role Responsibilities

Be a positive ambassador of the hotel
Articulate and represent the brand, its guests and employees in a professional and positive manner
Provide high quality, efficient, friendly, energetic interactions with guests and visitors
Welcome guests upon arrival
Actively secure the entries and all premises of the property
Monitor and respond to radio/communications checks
Provide coverage for the Front Desk as needed
Maintain knowledge of general safety practices and specific post functions
Record daily shift notes and identify for patterns in security risks
Security Guards must be completely familiar with the facility and any factors that might affect their operating procedures
Report any lost items, maintenance issues, escalated policy noncompliance, theft, fire, injury, damage or suspicious activity to management immediately
Checking guests in and out of their rooms as needed
Alleviating disruptions to guest experience by intervening and resolving security issues
Keep all working spaces neat and orderly at all times
The use of foul or abusive language at any time, regardless of provocation, will not be tolerated
Provide support and assistance to co-workers and other departments as requested by supervisor; participate in team meetings and implementation of property projects and goals
Be aware of, and inspect, post(s) or section(s) for conditions requiring attention; and report immediately to the supervisor and the Command Center any unusual crime, occurrence, accident or condition
Render all necessary service in assigned area and as directed
Investigate suspicious conditions on the post
Give attention to hazardous conditions
Maintain activity log and complete daily reports
Report observed not secure and unsafe conditions
Monitor vehicles parked in loading zone in front
Perform other job-related duties as assigned.

Compensation

This full-time role offers a competitive salary based on experience, skills, and education, with the added benefit of weekly pay

Apply

Interested candidates are encouraged to submit their resume and a cover letter to careers@urbanresortnyc.com. Please include "Security Guard" in the subject line of your email.

Hudson Yards Hotel jobs

Security Guards