Specialist – Operations

Vari is seeking an Operations Specialist to oversee our parcel operations and final mile transportation, manage 3PL partners, and ensure that every customer interaction reflects the high standards of the Vari brand.

WHAT YOU’LL DO

Take full ownership of the parcel and final mile freight network, ensuring that service levels and capacity meet or exceed expectations.
Lead efforts to maintain exceptional service across all channels, with a strong emphasis on enhancing the customer experience.
Manage relationships with parcel carriers, acting as the primary liaison between carriers and 3PL partners.
Collaborate effectively with multiple departments and partners to ensure timely product delivery within the desired timeframe.
Follow processes meticulously, paying close attention to detail.
Monitor and measure key performance indicators to sustain high levels of performance, execution quality, and cost efficiency.
Demonstrate a strong sense of urgency and responsiveness in serving Vari teammates and customers.
Handle all correspondence promptly and effectively, maintaining proactive communication with internal and external business partners.
Maintain and update carrier scorecards to track performance.
Utilize system knowledge and analytical skills to extract and report business data, identifying operating trends for monthly reports.
Work closely with the operations team to identify improvement areas, develop new processes and procedures, and regularly discuss progress and troubleshoot challenges.

WHO YOU ARE

You:

Raise the bar by taking the initiative to achieve results and make excellence your goal.
Create lifelong fans by making customer experience your top priority.
Are authentic and say what you mean, share how you feel, and are your true self.
Are a team player and foster a sense of community by recognizing and valuing the unique contributions of our team.
Believe it’s possible and look at challenges optimistically – seeing opportunities to bring solutions to the table.
Embrace change and recognize the industry and the company is evolving.

HOW YOU'LL GET THERE

2 to 3 years of relevant experience or a bachelor’s degree with an emphasis in operations or supply chain management.
Strong understanding of parcel shipping processes, regulations, and documentation requirements.
Experience in SAP and Salesforce.
Excellent analytical, problem-solving, and decision-making skills.
Ability to prioritize tasks and manage multiple projects simultaneously.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
Detail-oriented with a focus on accuracy and compliance.
Ability to work independently and adapt to changing priorities in a fast-paced environment.

COMPANY DESCRIPTION

We started by developing the world’s leading sit-stand desk converter to help a coworker with back pain, but now we’re so much more than a desk. We are flexible workspace solutions made simple and installed fast.

From a collection of office furniture to workspaces offering space-as-a-service, we provide everything high-growth businesses need to unlock the potential of their workforce. Today, we have over 3 million fans worldwide. We’ve shipped products to more than 120 countries, and our solutions are in 98% of Fortune 500 companies.

We promote a company culture that encourages diversity, creativity, innovation, and inclusion. Vari has become one of the most innovative, forward-thinking companies in the world. We’re growing quickly, so our company is fast-paced and exciting, but also friendly and supportive. Our employee benefits package includes medical, dental, and 401k, but also profit sharing, education reimbursement, and wellness perks, like an onsite gym.

WHY Vari?

We’re award winners:

Work at a “Best Place to Work” – FORTUNE Magazine
Grow with the “National Entrepreneur of the Year” – EY
Be part of the “Fastest Growing Company in DFW” – SMU
Learn from award-winning leadership – CEO of the Year 2021 (DCEO), Most Admired CEO (Dallas Business Journal), CMO of the Year (American Marketing Association), Outstanding CFO – Large Private Company (DCEO)

We want you to be happier and healthier:

Your own Active Workspace
On-site gym with Peloton cycles and a spa-like locker room
Group fitness classes – from bootcamps to yoga
Meditation and chair massage pods
Subsidized healthy food from Fresh Café
Outstanding overall total rewards package
Wellness program and insurance premium discounts

We value our employees:

Community Team that cares
Enhanced paternity / maternity programs
401k and profit-sharing plan
Paid personal time off
Paid volunteer time off
Team building events on and off site
Mentoring and career development
Gourmet coffee bar
Education reimbursement
Short-term and long-term disability premiums covered at 100% by Vari

**Vari provides equal employment opportunities to applicants and employees without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Vari jobs

Operations Specialist