Position Overview:

In this role, you will play a crucial role in ensuring the smooth and efficient operation of the administrative functions of the Serpentine Jewels organization. This position requires a detail-oriented individual with strong organizational and interpersonal skills, as well as a deep understanding of luxury retail standards.

Responsibilities:

Oversee day-to-day administrative tasks, including data entry and record-keeping, and correspondence. These responsibilities include:

Efficient Calendar Management: Take ownership of the CEO's complex calendar, scheduling appointments, meetings, and travel arrangements while accommodating last-minute changes and prioritizing critical engagements.
Precise Communication and Inbox Management: Craft polished and insightful communications on behalf of the CEO, demonstrating a keen understanding of her tone and preferences. Keep the CEO’s inbox organized, ensuring all emails are addressed within 24 hours, and escalating urgent emails and inquiries as appropriate.
Impeccable Organization: Maintain meticulous records, files, and documents, ensuring that the CEO's office operates in a well-organized and systematic manner. Must be OBSESSED with details.
Data Entry: Responsible for keeping our data management system up-to-date with all relevant information and meeting notes
Travel Arrangements: Coordinate travel arrangements, including flights, accommodations, and itineraries, considering the CEO's preferences and maximizing productivity during travel.
Personal Support: Provide personal assistance to the CEO as required, ensuring a seamless work-life balance. Some weekend work may be requested from time to time for personal matters.
Sales Support: Assist in the planning and execution of store events and promotions, including in-person client appointment support and on-going sales support, including entering details from client interactions in our CRM.
Manage office supplies, office space, and inventory to ensure seamless operations.
Ad hoc projects as asked by management, including potential social media projects, website projects, and marketing projects.

Qualifications:

Proven experience in office management, preferably in the luxury retail sector.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficient in technology, including Slack and Google Suite
Understanding of luxury retail standards and commitment to exceptional customer service.

If you are a highly motivated and detail-oriented professional with a passion for luxury and client experience, we invite you to apply for this exciting opportunity. In addition to applying via LinkedIn, please submit your resume to Hello@SerpentineJewels.com. We look forward to hearing from you!

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