Position Summary:

We are seeking a Sales Office Administrator to join our team and provide essential support to our California and West Coast sales team. The role will primarily focus on enabling the day-to-day operations of our West Coast satellite office, providing critical support to our sales teams, and serving as local support on initiatives led by functional managers across the North American organization. This role is vital for maintaining efficient operations and ensuring exceptional customer and stakeholder experiences.

Key Responsibilities:

Office and Personnel Administration:

Provide administrative support for the California office facility, including managing supplies, equipment, and site maintenance.
Assist in organizing and coordinating company events, meetings, and training sessions.
Support the implementation of company policies and procedures at the satellite office.
Provide general support for personnel and visitors, ensuring a positive employee and guest experience at the facility.
Assist with facilities-related tasks such as coordinating office repairs, maintenance, and renovations.

Sales & Customer Support:

Collaborate closely with sales representatives to support sales quotations, order management and service order coordination.
Communicate order status updates to customers and sales team members as needed.
Assist in coordinating customer visits, expositions, or other events throughout the west coast region.
Serve as a point of contact for North America customers, addressing inquiries, resolving issues, ensuring exceptional customer service and satisfaction.
Perform other duties as assigned by the management team.

Qualifications:

Previous experience in sales support or a related administrative role preferred.
Strong organizational and multitasking skills with the ability to manage multiple priorities effectively.
Basic familiarity with California employment compliance principles.
Excellent communication and interpersonal skills, with a customer-centric approach.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with order management systems or CRM software is a plus.
Ability to work independently with minimal supervision and as part of a team. Must demonstrate proactivity in addressing opportunities and possess a self-starter mentality.
High attention to detail and accuracy in all tasks.
Bachelor's degree or equivalent work experience preferred.

About Kistler:

Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.

Why Kistler?

At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.

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Sales Office Administrator