Job Overview

We are seeking a skilled Hotel Director of Operations/Front Office Manager to oversee the daily operations of this 100+ room nationally-branded hotel. The ideal candidate will ensure excellent guest experiences, manage staff effectively, and maintain high standards of service.

Duties

- Manage all aspects of hotel operations including front desk, housekeeping, and maintenance

- Develop and implement strategies to achieve financial goals and maximize profitability

- Ensure exceptional guest service and handle any guest concerns or complaints promptly

- Recruit, train, and supervise staff members to deliver top-notch service

- Monitor budgets, expenses, and financial transactions to maintain financial health

- Maintain hotel facilities and ensure cleanliness and safety standards are met

Experience:

Hotel management: 2+ years (Preferred)
Hospitality: 2+ years (Preferred)

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. This is an equal opportunity employer.

We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Relocation assistance
Retirement plan
Vision insurance

For additional information, please contact me or send resume to:

Anne.Matthews@KeystoHospitality.com

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Director of Operations