Human Machine Interfaces. Since 1947. Founded in 1947, the Swiss family-owned company EAO AG is one of the world's leading manufacturers of high-quality buttons, keyboards and sophisticated operating elements through to complete HMI operating units and HMI systems. With a total of 600 employees and production sites in Switzerland, Germany, North America and China as well as 10 sales companies and distribution agencies.

EAO IT department has an immediate opening for a Business Application Analyst - Order Management position.

Purpose of the function: Operation and development of OEBS and further applications in the area of order management & quoting. Conception and Implementation of business applications.

Tasks and responsibilities:

Incident Management (analyzing and fixing of problems, consulting, and supporting of users)
Change Enablement (analyzing and implementing of change requests)
Application consulting for the creation of business concepts.
Implementing of business concepts in the business application (customizing and adapting to EAO requirements)
Support Business IT projects
Focus topics: Sales & Customer Service (Order Management, Prizing, Quoting)

Experience & Capabilities:

Bachelor’s degree in business, sales, and/or supply chain management
2 to 3 years work experience of sales and customer service business processes (order management, quoting, pricing, etc.)
2 to 3 years of work experience with an ERP system (OEBS as a plus)
Passion for IT topics
Good spoken and written English skills (German skills as a plus)

Special duties:

Assignment outside normal office hours, on-call duty. Travelling including international travels 10%.

Job location: hybrid, EAO North American headquarters located in Shelton, CT, and home office. Willingness to travel to other sites.

EAO jobs

Business Application Analyst - Order Management