Job description

Director of Operations

Job description

Come join our team! We have an excellent opening for an experienced Director of Clinic Operations. If you have a proven track record of successful management of multi-site surgical physician practice, we want to hear from you!

About Us:

Established in 1969, Austin ENT Clinic is one of the leading Ear, Nose and Throat clinics in the nation. Our physicians specialize in otolaryngologic care for pediatric and adult patients at locations across the greater Austin area. Our practice features state-of-the-art care for ear, nose, and throat problems, hearing loss, environmental allergies, sinus, and head and neck surgery. We offer a variety of highly specialized procedures that utilize the latest medical technology.

What you will be doing:

You will be responsible for providing strong leadership and supervision of our growing ENT, audiology, and allergy business, consisting of 8 locations. You will oversee the daily operations, continuously monitor and direct processes, train and develop staff, manage individual and team performance, work with stakeholders to drive positive change, and develop an exceptional work culture.

What you will need:

Experience:

At least 9 years of recent direct experience as a physician practice manager or clinical manager for a specialty physician group practice (or extremely similar) required
At least 5+ years of direct experience leading a multi-site physician practice for a specialty physician group (or extremely similar) required
At least 3+ years of multi-site management with direct oversight of the clinic manager or practice manager
NOTE: dental, vision, physical therapy, mental health, and chiropractic experience will not be considered towards the requirements for this position
At least 7 years of experience using an EMR required
At least 7 years of people management of 25+ employees
At least 7 years of P&L experience required
Authority to hire/fire experience required

Skills:

Strong leadership and management skills
Strong leader with player / coach mentality
Strong time management, multi-tasking, task prioritization, and organizational skills
Strong critical thinking, investigational, and problem-solving skills
Strong understanding of physician practice regulations and certifications
Strong understanding of physician practice clinical workflow best practices
Knowledge and understanding of third-party payers, HMOs, PPOs, Medicare, Medicaid, etc.
Knowledge and understanding of insurance benefits (deductibles, copays, coinsurance) and eligibility verification
Knowledge and understanding of prior authorization / precertification
Knowledge and understanding of HIPAA, OSHA, and other applicable regulations
Ability to analyze and interpret financial data/reports
Ability to operate in a dynamic, rapidly changing environment, adapting to the needs of the organization and employees

Education:

Bachelor's degree in health or business administration required
Related billing or coding certifications preferred

Job Type: Full-time

Salary: $123,750+; commensurate with experience

Benefits:

Bonus structure
401 (k)
401 (k) match
AD&D insurance
Employee discount
Employee Assistance Program (EAP)
Flexible Spending Account
Free parking
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Other (Service Awards)
Paid time off
Profit sharing
Referral program
Retirement plan
Travel reimbursement

Schedule:

Monday to Friday

Medical Specialty:

Otolaryngology

Supplemental pay types:

Bonus pay structure

Job Type: Full-time

Pay: From $123,750.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Work Location: In person

Austin Ear, Nose & Throat Clinic jobs

Director of Operations