Salary Range: $130,000-$150,000 annually

Workdays: Monday –Friday

Work Hours: 8:00 am- 4:30 pm

About St. Anthony’s

Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's family and helps us create a future where all people flourish.

Principal Responsibility

Fr. Alfred Center (FAC) provides a residential recovery program to homeless men who are ready to create sober and stable lives for themselves. The Fr. Alfred Center’s year-long, abstinence-based program empowers men with no income or resources with the tools to overcome addiction and the support to establish productive and healthy lives. The holistic treatment offered through St. Anthony’s multiple services is rare in the field of recovery and allows for immediate assessment and thoughtful resolution of clients’ medical, legal, vocational, and educational needs, most or all of which have been affected profoundly by the cycles of poverty and addiction. The Clinical Supervisor creates and oversees the curriculum of group counseling sessions, co-leads evidence-based substance recovery groups, including relapse prevention and CBT/DBT-orientated groups, and supervises unlicensed peer support and certified staff at Fr. Alfred Center. In the spirit of our Franciscan values and heritage, our team provides compassion and care daily. As a steward of healing and social justice, you are expected to meet the following duties:

Essential Duties and Responsibilities

Guest Engagement

Conducts group intake assessments, documenting appropriately, and collaborates with team in developing/maintaining treatment plans, transition plans, health/recovery progress notes, and discharge plans; adhering to all State, Federal, and County documentation standards and HIPAA regulations.
Leads and supervises evidence-based, therapeutic group counseling sessions.
Refers to internal and external mental health, medical and case management services as needed.
Provides assessment and intervention for clients experiencing mental health crises and emergencies.
Exchanges information (within legal parameters) with other health and/or rehabilitative agencies to provide continuity of care for clients receiving services from more than one agency.
Collaborates with residents’ physicians, individual therapists, and other members of the treatment team, as appropriate.

Staff Performance and Development

Directly responsible for the supervision, oversight, scheduling, and training of all AOD Counselors.
Provide timely and regular feedback on staff performance.
Review staff performance evaluations and provide feedback on skill development and performance.
Responsible for training staff on standard operating procedures for the department.
Ensure staff are professional and demonstrate good customer service skills towards guests and other community members. Role model and set the expectation that staff treats all individuals with dignity and respect.
Supervises FAC support staff in the area of psychological health, substance abuse recovery, counseling strategies, and healthy boundaries.
Facilitate regular meetings and team huddles for staff.
Provides education and consultation to staff regarding trauma-informed care, mental health conditions, and crisis intervention strategies.
Facilitates case review meetings with the treatment team and participates in staff meetings, agency meetings, and other meetings as assigned.

Program Leadership, Administration, and Operations

Has knowledge of the AOD certification process and regularly monitors counseling staff progress toward achieving and maintaining valid AOD certification.
Provides training, oversight, and monitoring of all documentation (i.e., treatment plans, UAs, documentation) to ensure compliance with FAC policy and licensure standards.
Develops the curriculum of evidence-based, psychoeducational, and recovery-oriented groups at the residence and oversees the management of this program.
Supports interviewing, hiring, and onboarding tasks in Ulti-Pro, training and familiarizing new staff with St. Anthony Foundation (SAF) programs.
Responsible for communicating the policies and procedures of St. Anthony’s to staff.
Responsible for the implementation of policies and procedures for the department.
Responsible for data entry into data management systems. Ensure that all data information is accurate and entered timely.
Ensure program policy and procedure documents are consistently maintained and up to date.
Provide for ongoing evaluation of work unit services and service delivery to ensure quality services and responsiveness to changing client needs and populations.
Provide information and recommendations and assist in long-range strategic planning for future services development and delivery.
Responsible for compliance with ethical standards upheld by the California Department of Health Care Services, as well as the core values and mission of both the St. Anthony Foundation and Fr. Alfred Center.
Responsible for the maintenance and upkeep of all staff files, inclusive of certification standards with the California Consortium of Addiction Programs and Professionals (CCAPP) and California Alcohol and Drug Treatment Programs (CADTP) in conjunction with the State of California, Department of Health Care Services, Drug and Alcohol Department standards and licensing requirements.
Assist in delivering quality assurance standards, and program compliance with all HIPPA and documentation requirements as identified by regulatory agencies.
Complies with Board requirements for license registration/renewal.

Interdepartmental and Community Relationships, Collaboration, and Communication

Assist in coordinating with other community providers and agencies serving FAC clients as needed inclusive of Outlook calendar, contacts, and event planning.
Consistently demonstrate integrity while working and representing St. Anthony’s.
Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others.
Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management.
Treat all guests, staff, and community members with empathy, dignity, and respect. Seek to understand the other person's perspective and experience.
Demonstrate cooperation with coworkers, management, and the community at large.
Assist in educating other foundation staff about Father Alfred Center.
Oversee work unit communication and information flows, responsible for updating LUCI and other St. Anthony communication platforms.

Minimum Qualifications

The Clinical Supervisor shall be certified as an AOD Counselor, with a certifying organization recognized by DHCS. The position shall be AOD certified at a level that allows the Clinical Supervisor to provide clinical verification of internship hours for AOD counseling staff.
Clinical Supervisor shall have knowledge of AOD programs and must meet the following requirements:
A minimum of Licensure in the State of California as an MFT, LCSW or doctoral level clinical psychologist and two years’ experience providing AOD services
Experience and knowledge of substance abuse treatment programs
Demonstrated experience in supervising and training AOD treatment staff
Experienced in outpatient and residential substance abuse treatment as well as detox protocols and services.
Knowledge of applicable substance and mental health laws and ethical standards
Experience with co-occurring disorders
Experience with the implementation of treatment interventions for diverse populations
Experience supervising multi-disciplinary, culturally diverse teams
Ability to assess, advocate for and provide interventions and treatment to clients in a group setting.
Familiarity with psychotropic medications and experience working with patients on such medication.
Experience and skill in evaluating and treating adults with mental disorders and stress related to trauma, poverty, homelessness, criminal history, and immigration history.
Ability to work in a residential substance program environment and comfortable with 12-step and other models of recovery.
Experience with crisis intervention and strong conflict resolution skills desired.
Ability to work in a fast-paced, challenging, and dynamic environment.
Excellent interpersonal, listening, oral, and written communication, and conflict de-escalation and resolution skills.
Excellent planning, evaluation, organizational, problem-solving, and facilitation skills.
Ability to respond to emergencies and high-pressure situations in a self-composed and self-assured manner.
Excellent interpersonal skills and the ability to maintain a positive collaborative relationship among staff and program leaders.
Computer proficiency with Windows and MS Office. Ability or willingness to learn to use information and communication technologies (computers, smartphones, and iPads) to find, evaluate, create, and communicate information.
Experience working in a non-profit or community-based social service agency with people experiencing homelessness or poverty desired.
Proficiency in a second language desired (Spanish, Mandarin, Tagalog, Cantonese).

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