USACORP is a Corporate Services Firm that was established in 2005, and is rapidly growing as one of the largest corporate services firms in the USA. We serve all 50 States, and assist businesses with any of their corporate filing needs, from registration to maintaining their compliance obligations on a state and federal level. Our professional firm serves everyone from first-time business owners to large-scale law firms, accounting firms, and real estate developers.

As the company grows, we are expanding our professional team and have openings for immediate hire. We are looking to bring onboard communication-oriented professional candidates, who would get full in-house training, to join our highly reputable Client Relations Team as a Client Relations Specialist! This is a client-facing role in which you will be communicating directly with our clients with the goal to build strong relationships between clients and our firm, address incoming client inquiries, and collect required information from our clients for ordered services. The ideal candidate would be someone who enjoys working directly with clients, is well-organized, detail-oriented, thrives in a team-based environment, and displays excellent administrative and communication skills.

Client Relations Specialist – Role Description

Communicate with clients, via phone and email, to understand their needs, provide information about our services, and gather required information needed for document preparation
Establishing and nurturing strong, positive relationships with clients to foster loyalty and satisfaction
Address incoming client inquiries, questions, and status requests.
Conducting periodic check-ins to assess client needs and gather feedback
Collaborating with sales, marketing, and product development teams to ensure a unified and positive client experience.
Other administrative and office tasks, as assigned

Client Relations Specialist – Helpful Skills

Excellent customer service skills
Detail-oriented
Organized
Ability to multi-task
Quick learner
Ability to be flexible
Collaborating within a team-based environment

USACORP Inc. - Business Formation jobs

USACORP Inc. - Business Formation | Office Associate - Client Relations Specialist