Care Coordinator

Dunwoody, GA

Join our mission to redefine how families care for their loved ones by providing quality, personalized care at home
Schedule caregivers to care for elderly clients in their homes
Work with a close-knit, friendly team with a passion for serving the community
Monitor & coordinate the caregivers' schedules to make sure clients receive timely & consistent care
Build strong relationships with the caregivers and their families to understand their unique needs and match them with the best available caregiver
Help caregivers understand the value and importance of their work
Manage customer care procedures and serve as the point of contact for customer service
Schedule staff using available resources and technology to maximize efficiency
Resolve issues between clients and caregivers in a timely and professional manner
Support the hiring and onboarding process of new employees
Provide valuable feedback on how to improve processes

4 Seasons Home Care provides high-quality, reliable in-home care for clients throughout the Metro Atlanta area. We are looking for a Care Coordinator to join the team at our Dunwoody location. Our Care Coordinators foster relationships with our clients and match them with our CNAs & PCAs. Additionally, they manage and coordinate our staff's schedules to ensure each client is properly cared for.

Our vision is to be the highest-quality employer and provider of care throughout the Southeast. Our values include taking personal ownership, changing lives, challenging traditions, and upholding our principles. If you have a background in coordinating schedules for employees or volunteers, please consider joining our innovative, growing team that offers opportunities for advancement.

Our Ideal Care Coordinator:

Experience: 1+ years of scheduling for home care, hospice, health care, or similar roles. Knowledge of medical terminology is a plus. An associate degree or 5+ years of relevant experience is required.
Compassionate & Empathetic: A heart for your community and a desire to provide valuable services. Willing to partner with clients who may be going through challenging life transitions.
Committed: Available to work Monday through Friday, 8:30 am – 5:30 pm, with an on-call rotation to coordinate last-minute changes in scheduling (approximately one weekend per month, occasional after-hours calls).
Adaptable: Able to navigate changes to the schedule and problem-solve scheduling challenges to ensure all clients receive excellent care.
Excellent Communication & Interpersonal Skills: Ability to build strong relationships and provide support while handling client & caregiver concerns professionally.
Confident: Provides accountability to the caregivers when working their scheduled shifts. Willing to ask questions if there is a call-off, scheduling change request, or tardiness issue.
Computer Skills: Familiar with Google Workspace. The ability to learn new technology. Experience with WellSky ClearCare is a plus.

What we offer our Care Coordinator:

$50K/year – DOE
Bonus Opportunities - anticipated $12,000+ per year
Health, Dental and Vision Insurance
Paid Time Off
Paid Holidays
Employee development
Advancement Opportunities

To Apply

If you have a background in scheduling, volunteer coordination, or similar roles, please submit your resume for our Care Coordinator position via this job ad.

4 Seasons Home Care

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Care Coordinator