Amada Senior Care is excited to be hiring a Home Care Operations Director!

Are you passionate about making a positive impact on seniors? Do you want to join a dynamic team that works hard while having fun in a growing home care company? Please apply today!

The Amada Operations Director is responsible for providing overall leadership of the home care agency operation. The Operations Director leads the care management, human resources, recruiting and scheduling teams, ensures office functions are completed as needed to achieve business goals, and works with the owners and team to hone the strategy and to develop and improve processes.

What You Will Do

Work with the owners to hone and evolve our strategy
Lead the care management, human resources, recruiting and scheduling teams
Work with the owners and team to develop and improve business processes
Problem-solve and use metrics to drive decision-making
Ensure compliance with applicable labor and home care regulations

• Recruit, hire and onboard office personnel

Direct the care management team to be responsible for client relationships, caregiver management and caregiver retention
Direct the scheduling team to ensure accuracy and provide managerial guidance
Direct the recruiting team to grow the caregiver staff to a level supporting business growth objectives
Communicate with our clients and their families as needed

What We Need From You

Minimum five years experience in an office management role
Experience in the healthcare industry, preferably in non-medical home care
True passion and interest for understanding the lives of caregivers and the needs of clients and their families
Insipirational leadership skills
Outstanding communication skills
Ability to prioritize and work in a high stress environment
Self-motivated, responsible, goal oriented, accountable and adaptable
Superior organizational skills and attention to details
Excellent computer and techniology skills

Enjoy lots of benefits with Amada

Competitive salary
High-quality health, dental, vision and supplemental insurance
Company matching 401(k)
Paid vacation and sick time
Your own office to decorate and make yours
A structured and family-oriented environment

This is a full-time position in Rancho Bernardo with office hours of 8:30 am - 5:00 pm, Monday - Friday, with on-call.

Amada Senior Care San Diego Central is a family-owned and operated company helping seniors age gracefully and safely in their homes. We have a passionate and committed team that effectively collaborates while also having fun together. Our focus on open communication and problem-solving translates into a rewarding, energized work environment where people are heard and acknowledged!

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Amada Senior Care San Diego Central

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Home Care Operations Director