Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

The Opportunity

Catalis is hiring a Document Management clerk who will be responsible for processing all incoming and outgoing customer correspondence to include scanning, electronic filing, indexing, data entry, application processing, and special mailing jobs.

This is an onsite position located in our Jacksonville, FL office working Monday through Friday 8:00am to 5:00pm.

What You Will Do

Open and sort mail by categories including incoming fax and e-mail correspondence.
Scan and index all correspondence (incoming and outgoing)
Process changes to indexing uploaded through the web.
QC of letter output
Process incoming correspondence from Lockbox accurately and assign to correct team.
Process returned mail
Process application corrections after receipt of application
Data entry of incoming checks received via mail.
Pull Special Letter Requests (SLR's)
Other duties as assigned

What You Will Need to Succeed

A high school diploma or equivalent is required
Minimum 1-year clerical experience
Basic PC and Microsoft office tools skills (Word, Excel and Outlook)
Excellent oral communication skills, ten-key by touch; must be able to type 35 wpm
Excellent problem-solving skills
Good judgement
Great organizational skills
Self-motivated
Excellent attention to detail and team player skills are required
Working knowledge of prepaid and savings plans preferred as well as general knowledge of finance and matriculation functions

What we Offer

A dynamic and supportive work environment in a mission driven organization
Competitive salary and benefits package, including health, dental, vision insurance
PTO (paid time off)
HSA and FSA options
401(k) plan with matching contributions
Paid parental leave
ABLE matching contributions for the disability community
Employer paid short term and long-term disability insurance and group term life insurance
Financial and legal assistance through our EAP (Employee Assistance Program)
Opportunities for professional development and career advancement
The chance to make a significant impact on the delivery of government services and the lives of citizens.

EEO Statement

We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

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Catalis Regulatory & Compliance, LLC

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Document Management Clerk