Computer Technical Services (CTS) has an urgent need for an experienced Desktop Support Technician. Our new team member will travel to customer sites around the Las Vegas area and troubleshoot desktops, laptops, and printer hardware to determine the root cause of issues. They will then communicate any parts needed for ordering and perform repairs once all items are received. If you are driven, enjoy the challenge of solving hardware problems, and pride yourself on creating a quality customer experience, we invite you to apply today.

We are a family-owned and operated business for more than 40 years and look forward to adding a new member to our team!

DESKTOP SUPPORT TECHNICIAN

Job Type: Full-time

Start Date: ASAP

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

QUALIFICATIONS

Must pass criminal background check, No exceptions

3-5 years’ experience operating in a service desk or desktop support capacity. A+ certification required

Ability to multi-task and prioritize tasks based on urgency.
Basic networking understanding
Experience installing, configuring, testing new systems
Ability to learn new skills quickly with minimal supervision.
Ability to communicate with office staff and fellow technicians
Ability to work with all levels of personnel and convey professionalism.
Strong verbal and written communication skills required.
Must have reliable transportation. This is a field technician position.
Mileage is reimbursed.
Experience with a ticketing system
Experience with printers is a PLUS

COMPENSATION

Salary: Hourly based on experience.
Benefits: Medical paid at 50%, Dental and Vision included. 401k matching up to 3%.

CTS - Computer Technical Services

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Desktop Support Technician