Nano Analytical and Testing Lab Technician

Ebatco is seeking an energetic, self-disciplined, customer service oriented technical person to join its Nano Analytical and Testing Laboratory (NAT Lab) to support its customers in the lab and field. As a technical member of the NAT Lab team, the technician performs contract lab services and instrument demonstrations with appropriate levels of support and supervision, operates advanced nano/micro scale scientific instruments, collects testing and measurement data, and writes technical report on experimental results and observations. He/she is also expected to travel to the customers’ sites for instrument installation, training, preventative maintenance and other customer support and service-related duties.

Requirements:

BE or BS degree in Materials Science and Engineering, Mechanical Engineering, Physics, Chemistry or related disciplines
One to two years of experience working in the lab environment or with advanced instruments
General understanding and knowledge of material properties, surfaces and interfaces, nanoscience and nanotechnology
Excellent technical written and verbal communication skills
Ability to travel up to 30% of time via car and/or air travel
Customer service and interface experience, a plus

Responsibilities:

Perform customer contract lab services with support and supervision
Perform instrument demonstration and analytical services to support instrument sales
Operate advanced nano/micro scale analytical and scientific instruments according to analysis protocols and operating manuals
Collect testing and measurement data and record observations
Writes technical reports on experimental results and preliminary analysis
Maintain testing and analytical instruments in optimal operating conditions
Answer customer instrument operational and application related questions via phone, email, online meeting, etc.
Perform installation and training for instrument products sold to customers in the field

Ebatco

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Nano Analytical and Testing Lab Technician