Nano Analytical and Testing Lab Technician
Ebatco is seeking an energetic, self-disciplined, customer service oriented technical person to join its Nano Analytical and Testing Laboratory (NAT Lab) to support its customers in the lab and field. As a technical member of the NAT Lab team, the technician performs contract lab services and instrument demonstrations with appropriate levels of support and supervision, operates advanced nano/micro scale scientific instruments, collects testing and measurement data, and writes technical report on experimental results and observations. He/she is also expected to travel to the customers’ sites for instrument installation, training, preventative maintenance and other customer support and service-related duties.
Requirements:
- BE or BS degree in Materials Science and Engineering, Mechanical Engineering, Physics, Chemistry or related disciplines
- One to two years of experience working in the lab environment or with advanced instruments
- General understanding and knowledge of material properties, surfaces and interfaces, nanoscience and nanotechnology
- Excellent technical written and verbal communication skills
- Ability to travel up to 30% of time via car and/or air travel
- Customer service and interface experience, a plus
Responsibilities:
- Perform customer contract lab services with support and supervision
- Perform instrument demonstration and analytical services to support instrument sales
- Operate advanced nano/micro scale analytical and scientific instruments according to analysis protocols and operating manuals
- Collect testing and measurement data and record observations
- Writes technical reports on experimental results and preliminary analysis
- Maintain testing and analytical instruments in optimal operating conditions
- Answer customer instrument operational and application related questions via phone, email, online meeting, etc.
- Perform installation and training for instrument products sold to customers in the field
