About Emrick Group

Emrick Group markets Medicare Advantage and Medicare Supplement products, as well as a wide range of other Senior Market life and health products through a network of agents in several states across the United States.

The Emrick family built their business by cultivating deep agent relationships and they have become a leading marketer of Senior products in the U.S. through a focused dedication to agent success. Emrick is based in Griggsville, Illinois.

Job Summary

We are seeking a motivated and detail-oriented candidate to join our team. The successful candidate will be responsible for processing paperwork, providing agent support, tracking contract statuses, and more. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and prior customer service or administrative experience.

Primary Responsibilities

Processing paperwork with insurance carriers for agents and agencies
Providing overall agent support and assistance via phone and email
Following up with insurance carriers and agents as necessary
Processing applications and beneficiary enrollments
Tracking statuses of contracts submitted by insurance agents
Confirming certain requirements are met to sell Medicare Advantage and other Medicare products
Working in large files that contain sensitive agent information to identify and resolve issues
Tracking and reporting production
Providing backup to the receptionist on a rotating schedule (breaks, lunches, vacations)

Primary Skills & Requirements

Ability to multitask in a fast-paced environment
Prior customer service and/or administrative experience
Experience with the Microsoft Office suite, particularly Excel
Ability to learn proprietary computer systems
Excellent communication skills with emphasis on professionalism and attention to detail

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

PandoLogic. Category:Customer Service, Keywords:Telephone Operator, Location:Griggsville, IL-62340

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