Description:

SUMMARY OF POSITION

Assist with all elements of insurance and patient accounts. This position requires an individual who is self-motivated, efficient, organized, and detail oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Answer incoming phone calls

· Greet patients in the business office

· Accept payments from patients in the clinic and over the phone

· Communicate effectively and efficiently with patients and other personnel

· Comply with medical billing guidelines and policies

· Insurance claim filing and follow-up as required

· Based on coding certification and experience:

o Make sure codes are assigned correctly and sequenced appropriately

o Review provider documentation for coding appropriateness and accuracy

o Maintain communication with management and Providers to ensure timely notification of identified documentation issues

· Interact with other team members to assist with inquiries regarding coding, documentation, denials and billing

· Assist in keeping the business office efficient, clean, and organized

· Travel to bank and post office for drops and pick-ups

Note: Travel is reimbursed.

Requirements:

QUALIFICATIONS

· Minimum Education: High School Diploma/ GED

· 2+ Years of current medical billing experience

· Highly effective written and verbal communication skills

· Knowledge of legal, regulatory and policy compliance issues regarding medical coding/ billing and documentation

· Basic computer skills are needed for use of our Electronic Medical Records (EMR) and other online applications.

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Family Medical Center of Hastings

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