Description:
SUMMARY OF POSITION
Assist with all elements of insurance and patient accounts. This position requires an individual who is self-motivated, efficient, organized, and detail oriented.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Answer incoming phone calls
· Greet patients in the business office
· Accept payments from patients in the clinic and over the phone
· Communicate effectively and efficiently with patients and other personnel
· Comply with medical billing guidelines and policies
· Insurance claim filing and follow-up as required
· Based on coding certification and experience:
o Make sure codes are assigned correctly and sequenced appropriately
o Review provider documentation for coding appropriateness and accuracy
o Maintain communication with management and Providers to ensure timely notification of identified documentation issues
· Interact with other team members to assist with inquiries regarding coding, documentation, denials and billing
· Assist in keeping the business office efficient, clean, and organized
· Travel to bank and post office for drops and pick-ups
Note: Travel is reimbursed.
Requirements:
QUALIFICATIONS
· Minimum Education: High School Diploma/ GED
· 2+ Years of current medical billing experience
· Highly effective written and verbal communication skills
· Knowledge of legal, regulatory and policy compliance issues regarding medical coding/ billing and documentation
· Basic computer skills are needed for use of our Electronic Medical Records (EMR) and other online applications.
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