HIRING: Tier 2 Technical IT Support Analyst

AKA: Service Desk Analyst / IT Support Specialist / Tier 2 Help Desk Support

THE OVERVIEW:

High Country Tech Search is looking for an experienced Service Desk Analyst / IT Support Specialist / Help Desk Support - "A liaison between computer users and IT staff" to join a small, tight-knit, Denver based IT team.

REQUIREMENTS:

— Denver Local (this is a hybrid in-office role)

— 3+ years IT Service Desk experience: It's key that communicate clearly both to technical and non-technical users

— 3+ years experience configuring desktops, laptops, peripherals and mobile devices.

— 3+ years PC / Windows experience: MAC knowledge a plus (Core Tech: Windows OS, Microsoft Office, Active Directory, Office365, Networking and mobile devices, Zoom/Slack and Configuring desktop devices)

A LITTLE BIT ABOUT OUR CLIENT:

— You'll work with users from 20+ offices, as a part of a well recognized, high-end, family-owned, Denver based retailer that boasts an outstanding reputation as a be the largest independently owned company in its space, in the US.

Leadership over this team prides itself on dedication to learning and career growth. They offer a highly desirable work/life balance with flexible hours, competitive PTO and remote work. This position is a hands-on position that allows quick mobility into a variety of technical specialties, without micro-management.

A LITTLE BIT ABOUT HOW TO IMPRESS:

— The person hired in this role will be very proactive in meeting *internal customers' problems, and a strong desire to make others 110% satisfied with your outcomes.

— Our client is specifically looking for someone who brings an infectious, positive attitude.

— You should apply if you are a standout amongst your peers, but eager to keep learning.

SALARY & BENEFITS:

— 55K to 75K salary

— 401(k), PTO, Health, Dental, & Vision

*This is a full time, direct hire role.

**No C2C

High Country Software Search

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Tier 2 Technical IT Support Analyst