Description:

Position Summary

Your three to five years experience in the Propane or Delivered Fuels industry will move your application to the top. Manages the day-to-day operations of a branch in order to assure high service quality and safety standards, provide leadership, technical knowledge and skills to ensure compliance with safety policies, procedures and regulations. Responsible for the management of profits and losses, sales, personnel, supply and logistics

General Duties and Responsibilities

Ensures the team members, customers and equipment are safe from harm or risk
Foster and lead a culture of safety throughout the entire Customer Service Center
Manage financial performance to the budgeted plan
Proper hiring and cross-training of all staff into functional areas
Timely and accurate forecast reporting
Must reside within the Customer Service Center delivery area
Ensures the company safety program is implemented and maintained
Ensures employees successfully complete all required training as described by our training and safety policies
Knowledge and compliance with all applicable state, federal and local codes and regulations, as well as all company policies and procedures
Conduct annual facilities audit of the location(s) under your supervision
Work with your Supervisor to improve processes and procedures, service quality and efficiencies
Report all accidents and incidents immediately as directed
Manage sales activity and production
Customer retention and growth
Perform other duties as required and assigned

Requirements:

Position Requirements and Qualifications: Knowledge, Skills and Abilities

Valid CDL B license with hazmat, tanker and air brake endorsements must be retained (depending on Customer Service Center)
3 to 5 years of experience in an operations leadership role, preferably in the industry
Detail oriented with the ability to take projects/tasks through to completion
Strong Time management and organizational skills with the ability to effectively multi-task
Professional appearance and conduct while representing the department and the organization to management, team members and the public
May be required to work holidays, weekends and overtime or during hours other than those which are considered a normal work schedule
Demonstrate behaviors that align with the organization's desired culture and values
Demonstrate ability to maintain strict confidentiality and handle sensitive matters with discretion
Strong and effective oral and written communication skills that reflect a professional business approach.
Ability to lead meetings/training and ability to make presentations to Senior Management
Strong reasoning, analytical, critical thinking and problem solving
Experienced in Microsoft Office, Word, Outlook and Excel

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Hocon Gas Inc

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