Company Description

i2k Digital Solutions is a premier Large format printing company located in Doral, FL, specializing in large and small print projects for various industries. We are committed to exceeding our clients' expectations and bringing their visions to life. Our motto is #smartprinting, reflecting our dedication to innovative and high-quality printing solutions.

Role Description

This is a full-time on-site role for a Customer Service Representative at i2k Digital Solutions. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving. Daily tasks may include responding to customer inquiries, resolving issues, and recommending products or services to meet customer needs.

Qualifications

Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience expertise
Strong communication and interpersonal skills
Ability to multitask and prioritize customer needs
Problem-solving and conflict resolution abilities
Experience in a customer-facing role is preferred
Knowledge of the large format printing industry or related field is a plus
High school diploma or equivalent required, Bachelor's degree is a bonus
Adobe Suite knowledge

i2K Digital Solutions, LLC

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Customer Service Representative