Quality Manager - comm'l heat treat

Established and growing heat treat seeks an experienced Quality Manager to supervise a diverse team quality technicians/engineers and assist with on-boarding and training of new staff as required.

Key Responsibilities:

Maintain facility accreditations and manage third party and customer audit processes
Ensure that quality-related procedures/instructions are current and add value to the operation
Maintain regular KPIs related to:
Quality
Health, Safety & Environment
Continuous Improvement
Oversee the facility’s training schedule and records, pulling on other Managers to develop training materials and carry out required and value-added training in their respective departments
Participate in relevant employee training and performance review activities
Coordinate with the Production Manager to ensure that shop order procedures are diligently followed
Ensure equipment calibration is maintained according to required accuracy/frequency
Review, control and maintenance of calibration and quality records including furnace charts, job cards, P.O.s, certifications and lab samples
Assign and review non-conformances to HTS Aurora QMS and coordinate their disposition and resolution using appropriate RCA/CAPA methodology
Control relevant sub-contractors and vendors by audit, surveillance and/or review of subcontractor documentation and maintain an approved vendor list
Provide occasional after-hours support for quality/metallurgy-related issues

Minimum Required Education, Skills, Experience:

Bachelor’s Degree in technical field (Metallurgy, Materials Science or similar)
5 years relevant work experience, with at least 3 years in a Quality Management/Metallurgy role. Experience in the heat treatment industry is an asset.
Working knowledge of Industry Standards/Specifications/Checklists such as:
ISO 9001
AS9100
IATF 16949
CQI-9
Nadcap (heat treatment)
ISO 14001
AMS 2750
General understanding of heat-treating processes and equipment
Physical and mental readiness for occasional business travel
U.S. Citizenship or Permanent Residency
Excellent English verbal and written communication/negotiation skills
Strong work ethic
Ability to organize own work
Valid driver's license

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