Position: Account Executive (sales)

Company: ISPN

Location: Kansas City, KS (flexibility to work remotely on a blended or full-time basis)

Employment Type: Full-Time

Experience Level: 5+ Years

Salary Range (On Target Earnings): $100,000-$120,000

FLSA: Exempt

Benefits: Health, dental, vision insurance offerings, 401k match (100% vested), as well as paid vacation,

sick time, and holidays.

Notice: Please provide a cover letter with application, cover letters can be sent to hr@ispn.net

About ISPN: ISPN is not just a service provider; we're a partner in growth for Broadband Service Providers (“BSPs”) across the nation. With 30 years of experience, we have evolved from offering exceptional helpdesk and customer support services to providing a comprehensive turn-key BSP solution. Our suite of services includes managed server solutions, technical support, hosted email services, network monitoring/diagnostics, and network engineering.

Our success is rooted in our commitment to customer service, evidenced by our impressive 98%+ customer retention rate and an average customer relationship spanning over 6 years. We pride ourselves on being an indispensable partner, constantly driving towards excellence and innovation in the managed

services realm.

As we embark on a path of organic and inorganic growth, we are dedicated to building a best-in-class managed service provider. Join ISPN and be part of a team that's reshaping the landscape of broadband services with a sharp focus on customer-centricity, reliability, and groundbreaking solutions. Be a part of our journey as we soar to new heights in the ever-evolving world of technology.

The Opportunity: As a B2B Sales Account Executive at ISPN, your mission extends beyond just selling a service. You are the architect of enduring partnerships and will craft bespoke solutions that drive BSPs towards new horizons of success. In this dynamic role, you'll be actively prospecting and securing new

customers, laying the foundation for long-lasting business relationships. But your journey with each partner doesn't end there. You are also tasked with nurturing these relationships, understanding their evolving needs, and catalyzing their growth. Your strategic approach in both acquiring new clients and expanding their potential with us is crucial in steering our partners towards a trajectory of sustained success and satisfaction. Your role is pivotal, not only in bringing new business to our doors but also in ensuring that these relationships flourish over time.

Your impact:

Strategically develop and execute cutting-edge sales plans to prospect new leads, onboard new business, navigating through the complexities of a competitive B2B landscape.
Master the art of crafting tailored prospect outreach, scaling your efforts to build a robust pipeline.
Own the sales cycle, from the initial spark of prospecting to the triumph of deal closure.
Cultivate enduring client relationships, becoming a trusted advisor and an extension of their team.
Unravel and address customer needs, ensuring our solutions align seamlessly with their objectives.
Amplify value for existing customers through thoughtful upsell and cross-sell strategies.
Lead transformative Quarterly Business Reviews (QBRs) for premier accounts, showcasing insights and fostering growth.
Skillfully negotiate contracts, always aiming to optimize profitability while honoring the value we deliver.
Collaborate internally to unearth and nurture opportunities, driving territorial growth.
Remain a step ahead of industry trends and competitor movements, ensuring ISPN's continued leadership.

What We Look For:

A blend of coachability, curiosity, relentless work ethic, sharp intelligence, and a track record of success.
A passion for engagement, whether it's invigorating cold calls or nurturing inbound leads.
Proficiency with the latest sales tech stacks, and a keen focus on maintaining pristine data hygiene in CRM and sales tools.
Exceptional learning agility – the ability to absorb feedback, adapt, and apply insights with finesse.
Willingness to travel for tradeshows and client meetings, averaging once per month, showcasing a dynamic and adaptable approach to building relationships and exploring new market opportunities.
Proactive self-starter attitude in prospecting their own leads, while also contributing to the development of a robust demand generation engine.

Our Promise: Join us, and you're not just taking a job; you're embracing a career adventure in a company where change is the only constant. At ISPN, you'll find a culture that values adaptability, innovative thinking, and collective success. We're not just growing; we're evolving – and we invite you to evolve with us.

Equal Opportunity and Inclusion Statement: ISPN is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We celebrate the diverse backgrounds and perspectives of all our employees and are dedicated to fostering a welcoming and respectful environment. We encourage applicants from all walks of life to join our team, as we believe that a variety of experiences and viewpoints drives innovation and success. At ISPN, inclusivity is not just a policy, but a key part of our identity and how we operate.

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