Location: New York, NY (on site)

Job Type: Full-time

Madison Realty Capital is a vertically integrated private equity firm focused on US-based commercial real estate private credit strategies. As of March 31, 2024, the firm, including its controlled affiliates (collectively, “Madison”), manages $20.2 billion in assets under management on behalf of a global institutional investor base. Since 2004, Madison has completed $44.9 billion of securities and non-securities real estate transactions largely through direct lending to a wide range of borrowers, acquiring non-performing loans and making preferred equity investments. Madison Realty Capital seeks to deliver value across every phase of the property lifecycle by providing customized financing solutions and strong underwriting capabilities that meet borrowers’ unique needs with speed and certainty of execution.

Position Requirements:

Experience: 5+ in Information Technology, in either development, server administration, or end user support. The ideal candidate would be able to provide support to users when needed but assist in building out Azure Cloud infrastructure and managing both Cloud/On-Prem infrastructure. Experience in a financial, legal, or other client facing environment. Looking for someone who is interested in learning many different aspects of Financial Technology. Candidate will have the opportunity to work on future infrastructure/development projects – depending on skillset and desire. (e.g. Azure, Active Directory, Network Security, Internal Reporting & Monitoring, Disaster Recovery planning)

Education: BS or BA degree in Management Information Systems, Computer Science, Computer Information Systems, Mathematics, Cybersecurity, or other computer related specialization or a Finance related degree

Character Requirements: Smart, diligent, motivated, creative troubleshooter - someone who enjoys rolling up their sleeves to add value to the firm.

Responsibilities:

Provide first line response for users requiring assistance with information technology issues and problems, including Outlook email and other MS office applications, printers, phones, mobile devices, upgrades, and viruses, etc.
Track issues to resolution, updating the internal knowledge base and/or communicating learnings to relevant business units.
Maintain and Update firm’s infrastructure documentation, inventories, and assist in tracking of important deadlines and renewals.
Research and recommend new technology to assist in firm operational efficiencies.

Qualifications

Requires 5+ years of support and/or IT infrastructure experience.
Must be willing and able to work on ad hoc projects during off-hours.
Excellent Communication skills, need to be able to capable of presenting technical information to non-technical users.
Possess strong analytical and problem-solving skills to build and support firm’s technology as it scales.
Able to manage one’s time and successfully meet project timelines.
All other duties as assigned.

Technical Expertise:

Office365, EntraID, Azure Infrastructure, Powershell, Zoom, Okta
Operating Systems (Windows 10/11, Mac)
Office Suite/Office365 (Outlook, Excel, Word, PowerPoint)
Basic desktop and network troubleshooting
Exposure to server operating systems (Windows Server, Linux) and infrastructure components helpful but not required.
Azure, VmWare, or AWS knowledge

Qualifications & Certifications: Cybersecurity Certs, CompTIA A+ or any Microsoft certifications, helpful but not required.

Madison Realty Capital

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