Moore Subaru/Cadillac of Richmond is seeking an experienced, energetic Service Director to lead our team. We are very excited to have begun construction on our new state of the art facility. This opportunity has the potential to be the highest paid Service Director position in Greater Richmond market. Candidate must have dealership experience as they will be responsible for two brands and display an eagerness to get out from behind the desk and assist our Advisors and Techs while helping grow their careers along with assuring our customers have a top level service experience. The person for this job will be responsible for a 32 bay shop and 8+ advisors and as such we are looking for someone with a documented history of success in a service managerial role.

WILL ONLY CONSIDER UP TO DATE RESUME AND YOUR PLEASE INCLUDE SALARY REQUIREMENT.

Job Responsibilities and Requirements:

Maintain profit and efficiency goals set by General Manager
Ability to maintain CSI/NPS and retention per manufacturer
Conduct daily one-on-one meetings with each Service Writer to identify strengths and potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Review and evaluate service sales performance
Staff and Support Service Writer teams relative to production requirements
Ensure all staff up to date on certification training
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Conduct performance evaluations with service lane staff

What we are looking for:

2+ years of management experience
New car dealership service experience a plus
CANDIDATE MUST PASS BACKGROUND CHECK AND DRUG SCREEN

Benefits: Superior benefits program highlighted by a 10% 401K match.

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person

Job Type: Full-time

Pay: $100,000.00 - $200,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Vision insurance

Shift:

10 hour shift
8 hour shift

Work Days:

Every weekend
Monday to Friday

License/Certification:

Driver's License (Required)

Work Location: In person

Moore Cadillac Subaru of Richmond

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