Moore Subaru/Cadillac of Richmond is seeking an experienced, energetic Service Director to lead our team. We are very excited to have begun construction on our new state of the art facility. This opportunity has the potential to be the highest paid Service Director position in Greater Richmond market. Candidate must have dealership experience as they will be responsible for two brands and display an eagerness to get out from behind the desk and assist our Advisors and Techs while helping grow their careers along with assuring our customers have a top level service experience. The person for this job will be responsible for a 32 bay shop and 8+ advisors and as such we are looking for someone with a documented history of success in a service managerial role.
WILL ONLY CONSIDER UP TO DATE RESUME AND YOUR PLEASE INCLUDE SALARY REQUIREMENT.
Job Responsibilities and Requirements:
- Maintain profit and efficiency goals set by General Manager
- Ability to maintain CSI/NPS and retention per manufacturer
- Conduct daily one-on-one meetings with each Service Writer to identify strengths and potential service issues
- Monitor automotive repair/maintenance to prevent operational delays
- Review and evaluate service sales performance
- Staff and Support Service Writer teams relative to production requirements
- Ensure all staff up to date on certification training
- Assure proper repair-order flow/maximize productivity
- Monitor/control all warranty activity to ensure compliance with policies and procedures
- Adhere to dealership policy on client vehicle care and operation
- Conduct performance evaluations with service lane staff
What we are looking for:
- 2+ years of management experience
- New car dealership service experience a plus
- CANDIDATE MUST PASS BACKGROUND CHECK AND DRUG SCREEN
Benefits: Superior benefits program highlighted by a 10% 401K match.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location:
In person
Job Type: Full-time
Job Type: Full-time
Pay: $100,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
