The billing supervisor is responsible for the day-to-day functions within the Patient Financial Services Department. These functions include but are not limited to monitoring medical and dental accounts receivables, batch and send electronic claims, and generate patient statements. The supervisor will be the main department contact for support and holds the responsibility for effectively managing the billing team, building, and maintaining relationships across departments.

Responsibilities

Supervises billing staff functions to ensure high quality work product that is following regulatory agency guidelines.
Monitors the billing staff, serving as a resource to assist and coach them to perform their work.
Set monthly deadlines for closing billing system and communicates with all staff.
Reviews and processes self-pay accounts.
Accurately performs the charge entry function as required by task assignment.
Ensure staff are cross trained within the department.
Partner with Director of Patient Services on any project management assignments needed.
Monitor patient accounts to collections, ensuring self-pay accounts are forwarded to our collection agencies weekly.

Requirements

Possesses general work-related skills at a higher level than completion of high school, including written and verbal communication skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a "business school (non BA/BS)" or "associates degree" type program.
Job duties require knowledge and training in the field of medical billing, typically acquired through a formal Associates Degree or trade school program in medical billing.
Ability to read and speak Spanish and/or Russian preferred but not required.
Ability to anticipate and re-prioritize work in response to changes in circumstances.
Ability to use job-related systems software to their full capability and perform complex/advanced functions.

Summary

We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.

If you are searching for an opportunity to work in a collegial environment, serve others and learn new then skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.

Benefits

401(k) retirement program with employer contribution
Dental
Medical/Vision
Flexible Spending/Health Reimbursement
Life Insurance
Disability Insurance
8.5 Paid holidays per year
Accrual based (PTO) paid time off per MLCHC policy

EEOC

For additional information contact:

Human Resources

Careers@mlchc.org

Moses Lake Community Health Center

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Billing Supervisor