Role: Integrator/General Manager

Organization Relationships: GM reports to the Visionary/CEO of PaintGreen. The GM provides leadership to the Production Manager, Sales Manager and Finance/Admin Manager.

Basic Function: The first job of the Integrator/General Manager is to ensure our clients have an excellent experience. The GM leads, manages and provides accountability to our team. They must be able to perform all the duties and responsibilities listed in this document at a minimum, and are also expected to play a key role in creating and improving company systems.

Organizational Relationships: Reports to Visionary/CEO of PaintGreen.

5 Core Values:

Peek Brothers/ PaintGreen’s 5 Core Values

1. Work Safely:

The most important thing we do is go home safely to our families at the end of the day.

2. Create Excellent Customer Experience:

Happy customers refer to their friends and family, which keeps us employed and able to feed our families.

3. Show Pride in our Quality of Work:

Providing excellent quality and the longest warranty in all of San Diego earns us the respect of our community.

4. Chase Improvement:

Improving by just 1% on every job makes a huge impact on our skills by the end of the year.

5. Work Efficiently:

Working hard and working smart keeps us in business and earns us respect from our coworkers.

Benefits of the General Manager Position:

Competitive pay including lucrative bonus opportunities based on results
Leadership development training including regular world-class coaching
Upward mobility within a network of highly successful painting companies
Provided vehicle, phone, and laptop
Potential for health and other benefits
Flexible time off, especially during slower months

The Integrator/Operations Manager is responsible for delivering business results in these areas:

Sales & Produced Revenue:

Produced Margin & Company Profit
Accounts Receivable & Financial Health
Customer Satisfaction including Net Promoter Score
HR including hiring, onboarding, and training new employees

Direct Reports: Marketing & Sales function leader, Operations function leader, Finance & Admin function leader, HR function leader, and any reports where a function leader is not present.

Basic Functions of the Role:

Leading, Managing, and Accountability to the 1 year plan
Coaching & developing staff & leadership to have skill & commitment to fulfill their role & future desires
Responsible for creating the annual financial plan and leading & managing to achieve the profit target

Responsibilities of the Position:

Creating the annual business plan & financial plan for shareholder approval
Aligning 12 month goals, priorities and issues to serve the longer term vision
Establishing a proper accountability chart to serve the 1 year plan and longer term vision
Ensuring each person is aligned & motivated by their role, their goals, and compensation
Leading, managing, and holding accountability to the 1 year plan through Annual Meetings, Quarterly Kickoffs, L10s, and Goal Alignment Meetings
Recruiting key roles as necessary to fulfill the 1 year plan and 3 year picture
Providing training sessions to transfer knowledge for each role & providing “in flight” coaching to transfer skill
Completing margin deep dives to know who to coach and how to coach to hit margin targets
Reviewing client surveys to understand high level trends, what systems need to get in place, who to train & coach, and what to train & coach on
Completing a monthly “trend” to acknowledge the facts to where sales, revenue, margin, expenses, and profit are trending & capture high impact priorities to lead for the next 30 days
Leading, creating and establishing processes in sales, coordination, production to provide consistent customer experience, crew experience, and profitability
Stepping in to resolve escalated client issues as needed
Ensuring weekly goals and priorities are aligned to stay on plan to annual and quarterly sales objectives, coordination objectives, and production objectives
Approving overhead decisions & expenses as necessary to stay within the budget of the financial plan
Leading, managing, and holding accountability to accounts receivable
We operate on a “Traction” business model – fluency in it is a bonus

Requirements of the Position

Naturally assertive leader
HIghly organized with proficiency in Google Suite and other Technology
College Degree is preferred
Experience leading and managing a team
Some construction/home improvement background is preferred
Operates with integrity and values - is customer-service driven
Strong sales and marketing background is preferred

Time and Compensation:

$100k+... strong base plus lucrative bonuses and profit sharing
Retirement savings plan
Health benefits coming soon
Net Promoter Score Bonus
Profit Pool Bonus

To Apply: Please prepare a compelling and relevant resume and cover letter, and email them to jonray@paintgreen.com with the subject line “GM application”. Hiring time frame is immediate.

PaintGreen Professional Painters

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Integrator / General Manager