About The Company

The Pastry Academy by Amaury Guichon takes students from the classroom to the kitchen to master the technical and practical skills necessary to create world class pastries, chocolates, danishes, confectionery, breads, and plated desserts. A fast paced ever-growing environment that thrives on organization, self improvement, and creativity!

Job Description

This is a unique opportunity to join a growing company with many assets. The Manager will lead the daily operations for all aspects of the company. This includes managing all administrative activities for the Academy as well as collaborating closely with the Executive team to support organizational initiatives. The Operations Manager directly supports the Chief Executive Officer and is responsible for planning and managing activities by using strong leadership and problem-solving skills. This role is highly collaborative, cross-functional, and impactful! The Operations Manager acts as the executive liaison between students, external business partners, brands, and other employees.The ideal candidate will have previous experience in related fields.

Essential Functions

Oversees and manages all operational and administrative activities for The Pastry Academy
Identifies and helps solve core problems or opportunities within business processes
Works with leadership to deliver, monitor and communicate progress towards goals, projects and initiatives
Responds to inquiries on behalf of the CEO
Manages the CEOs calendar to schedule meetings and travel by prioritizing their time and schedule

Responsibilities

Manage the daily functions of the business
Maintain business standards for accuracy, productivity and reliability
Monthly enrollment for students
Handle payment processing, invoices, and assisting students through enrollment
Oversee contract management and liaise with legal counsel.
Manage & execute assigned projects in accordance with the requirements of the contract
Handle multiple projects simultaneously in a dynamic environment
Build and maintain relationships with key clients to ensure projects are completed as specified by meeting time scales, quality, and financial targets
Cash Management: Manage cash flow to support day-to-day operations and strategic investments
Financial Reporting
Team Leadership: Foster a culture of discipline and continuous learning and development
Regular and reliable attendance is required
Accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving.
Manage budget to align with goals of business

Knowledge, Skills and Abilities

Proficient in MS office applications – Business level written & verbal skills in English
Strong interpersonal and communication skills
Multi-tasking and time-management skills, with the ability to prioritize tasks
Ability to work in a fast-paced, high-pressure environment
Self-motivated, organized and punctual
High level of integrity and discretion in handling all confidential information
High emotional and analytical intelligence
Detail-oriented with the ability to work independently to solve problems and anticipate needs
Strong project management, organizational, planning, and prioritization skills
Ability to anticipate executive’s needs, self-manage, and upward manage as well as multitask in a fast-paced environment
Ability to manage executive calendars
Flexible and adaptable
Excellent verbal and written communication skills.
Ability to wear multiple hats : May perform duties outside of their normal responsibilities as needed in order to support executive team

Nice to Have:

Previous experience in financial services

Hours and Benefits

60/70k base on experience + room for growth.
In Office (90%) / In field (10%)
2 weeks PTO, plus standard holidays

Pastry Academy by Amaury Guichon

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