About The Company
The Pastry Academy by Amaury Guichon takes students from the classroom to the kitchen to master the technical and practical skills necessary to create world class pastries, chocolates, danishes, confectionery, breads, and plated desserts. A fast paced ever-growing environment that thrives on organization, self improvement, and creativity!
Job Description
This is a unique opportunity to join a growing company with many assets. The Manager will lead the daily operations for all aspects of the company. This includes managing all administrative activities for the Academy as well as collaborating closely with the Executive team to support organizational initiatives. The Operations Manager directly supports the Chief Executive Officer and is responsible for planning and managing activities by using strong leadership and problem-solving skills. This role is highly collaborative, cross-functional, and impactful! The Operations Manager acts as the executive liaison between students, external business partners, brands, and other employees.The ideal candidate will have previous experience in related fields.
Essential Functions
- Oversees and manages all operational and administrative activities for The Pastry Academy
- Identifies and helps solve core problems or opportunities within business processes
- Works with leadership to deliver, monitor and communicate progress towards goals, projects and initiatives
- Responds to inquiries on behalf of the CEO
- Manages the CEOs calendar to schedule meetings and travel by prioritizing their time and schedule
Responsibilities
- Manage the daily functions of the business
- Maintain business standards for accuracy, productivity and reliability
- Monthly enrollment for students
- Handle payment processing, invoices, and assisting students through enrollment
- Oversee contract management and liaise with legal counsel.
- Manage & execute assigned projects in accordance with the requirements of the contract
- Handle multiple projects simultaneously in a dynamic environment
- Build and maintain relationships with key clients to ensure projects are completed as specified by meeting time scales, quality, and financial targets
- Cash Management: Manage cash flow to support day-to-day operations and strategic investments
- Financial Reporting
- Team Leadership: Foster a culture of discipline and continuous learning and development
- Regular and reliable attendance is required
- Accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving.
- Manage budget to align with goals of business
Knowledge, Skills and Abilities
- Proficient in MS office applications – Business level written & verbal skills in English
- Strong interpersonal and communication skills
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Ability to work in a fast-paced, high-pressure environment
- Self-motivated, organized and punctual
- High level of integrity and discretion in handling all confidential information
- High emotional and analytical intelligence
- Detail-oriented with the ability to work independently to solve problems and anticipate needs
- Strong project management, organizational, planning, and prioritization skills
- Ability to anticipate executive’s needs, self-manage, and upward manage as well as multitask in a fast-paced environment
- Ability to manage executive calendars
- Flexible and adaptable
- Excellent verbal and written communication skills.
- Ability to wear multiple hats : May perform duties outside of their normal responsibilities as needed in order to support executive team
Nice to Have:
- Previous experience in financial services
Hours and Benefits
- 60/70k base on experience + room for growth.
- In Office (90%) / In field (10%)
- 2 weeks PTO, plus standard holidays
