ABOUT THE ROLE:

SF Research Institute seeks an experienced, Business Operations Manager to oversee Pharma and Non-Pharma Research Operations. Responsibilities include guiding staff, ensuring smooth operations, and focusing on continuous improvement. Ideal candidates have clinical research site experience, medical practice experience, or strong science knowledge. Key priorities are project management and customer satisfaction. We offer a supportive, team-based culture.

EXPERIENCE AND EDUCATION:

Bachelor’s Degree in Business Management/Administration or related field
Minimum 1 year medical field experience preferred
Project rollout experience
Strong interpersonal, analytic, problem-solving, and communication skills
Advanced computer skills (MS Office, OneDrive, Salesforce)
Knowledge of medical terminology, EHR, and HIPAA policies
Ability to work independently and manage multiple priorities

JOB DUTIES:

Oversee all aspects of the business between multiple locations within the bay area
Prioritize work activities and evaluate effectiveness
Maintain staff schedules and personnel records
Handle financial records, invoices, and inventory
Oversee research inventory and ordering

MANAGEMENT FUNCTIONS:

Align people and projects with initiatives
Create sales incentives
Value cultural diversity and foster a positive team atmosphere
Develop staff through coaching and mentoring
Manage employee issues and grievances
Oversee day-to-day operations and staff management
Conduct performance management and implement operational measurements
Coordinate with external vendors and partners
Liaise between research staff, projects, and sponsors

BUSINESS AND FINANCIAL FUNCTIONS:

Understand financial management principles
Monitor expenditures and implement cost-effective approaches
Integrate technology and marketing into office functions
Track revenue and expenses, ensuring profitable operations
Drive operational improvements and hold staff accountable
Coordinate with internal and external resources
Manage budgets, find partners and investors, and handle government contracts

Annual Base Salary 90,000-100,000

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