Job Status: Full-Time, Non-Exempt
Reports to: Director of Operations
Summary
SOF Missions is a faith-based non-profit organization that provides suicide prevention services and holistic medical care to veterans and military members. We are seeking a highly organized and detail-oriented Office Manager to join our growing team.
The Office Manager plays a critical role in ensuring the efficiency and effectiveness of SOF Missions’ daily operations. This position requires strong organizational, financial, and administrative skills, along with a heart for community outreach. The ideal candidate will handle essential office tasks, manage financial transactions, and attend community events to foster relationships with partner organizations and donors.
Duties and Responsibilities
Office Operations & Administration
• Oversee daily office functions, ensuring a clean, organized, and professional workspace.
• Maintain office supplies, equipment, and inventory.
• Providing a professional and welcoming first impression to visitors and clients.
• Answering phone calls, directing them to the appropriate staff member.
• Handling mail and packages.
• Assist leadership with scheduling, correspondence, and general administrative support.
Financial & Accounting Tasks
• Process and track financial transactions, including receiving and depositing checks.
• Maintain accurate records of expenses, receipts, and budgets.
• Collaborate with the finance team to ensure compliance with financial policies.
• Assist in preparing financial reports and reconciling accounts as needed.
Community Outreach & Partner Engagement
• Engage in light travel to connect with partners, collect donations, and strengthen relationships.
• Represent SOF Missions professionally in community interactions and at partner events.
• Work closely with the leadership team to identify and develop new outreach opportunities.
Office Maintenance & Organization
• Ensure the workspace is routinely cleaned and maintained for a productive environment.
• Organize files, documents, and office materials for efficiency and easy access.
• Responsible for managing and maintaining inventory for the organization's storage room.
• Support event planning and coordination for in-office meetings and gatherings.
Required Competencies
- Cooperation/Teamwork – Works toward win/win solutions. Deals with conflict collaboratively. Develops effective working relationships.
- Engaging Communication – Relates to people in an open, honest, and sincere manner. Treats people with respect and listens attentively to others.
- Adaptability – Adapts readily to changes. Is reliable, dependable, and results oriented. Maintains productivity and composure under pressure.
- Problem Solving – Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
- Judgment – Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions.
- Self-Management – Takes responsibility for one’s behavior and well-being; works effectively under stress and adapts one’s style to changing situations.
Education and Experience
· Minimum high school degree
· U.S. veteran of a branch of the United States Military (honorably discharged, retired, or reservist) preferred but not required.
· Experience working with the veteran population highly desirable.
· At least two (2) years of experience in office management.
Knowledge, Skills, and Abilities
- Knowledge of HIPAA regulations and patient confidentiality protocols.
- Knowledge of Apple computer systems and Microsoft Office Suite.
- Knowledge of community resources and veteran healthcare services.
- Ability to communicate effectively verbally and in writing.
- Ability to work, problem solve and make decisions independently.
- Ability to prepare narrative reports related to work, contracts, and grants.
Physical Demands & Working Conditions
Physical Requirements: Requires good hand-eye coordination, arm and hand dexterity, and visual acuity to use a keyboard. Regularly required to stand, walk, sit, and use computer equipment for extended periods. Some lifting will be required.
Working Conditions: Duties are performed primarily in an office setting. Must be able to operate a computer and standard office equipment such as a telephone and copier/printer. Also required to travel in their personal vehicle.
Safety Considerations: Will periodically encounter difficult or complex veterans. ASIST Training will be provided unless otherwise already completed. HIPAA certification also required.
Travel: Minimal. The work may require driving in Hillsborough County and occasionally outside the county for clinics and fundraising events.
Salary & Work Schedule
💰 Salary: $45,000 - $50,000 (based on experience and educational background).
⏰ Hours: M-F 8:00 am – 3:00 pm. Occasional evenings and weekends may be required based on clinic schedules.
Equal Opportunity Statement
SOF Missions is committed to a policy of equal employment opportunity. Recruiting, hiring, training, promotion, compensation, and professional development practices are based on merit and qualifications without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or any other protected status under applicable federal, state, or local laws.
Revised: March 2025
