Job Description
• Lead the Langley IAFNOS Messaging and Collaboration team consisting of 9+ employees
• Work with the IAFNOS Messaging and Collaboration lead at Peterson SFB to standardize operations and enforce consistent standards.
• Responsible for employee mentoring and development, including the development or maintenance of the functional area training plan.
• Responsible for ensuring standard operating procedures (SOP) and other operational procedures are maintained.
• Responsible for tracking employee certifications.
• Responsible for ensuring performance targets are met.
• Responsible for preparing contractual deliverables.
• Responsible for employee scheduling to ensure the required shift coverage.
• Responsible for administrative functions (Timecards, Appraisals, ETC).
• Provide feedback to leadership team for staffing and other resource needs.
• Participate in the interview and selection process for all Messaging and Collaboration candidates.
• This position may require occasional support for business development activities.
Key Tasks and Responsibilities
• Understanding of Exchange Hybrid operations
• Knowledge of Microsoft Exchange and it's interaction with Active Directory
• Familiarity with Exchange Online
• Familiarity with Active Directory Admin center (ADAC)
• Familiarity with Azure
• Experience using PowerShell cmdlets and scripts creation to manage exchange
• Working knowledge of MS defender Email collaboration (exchange message trace, Investigations and Policies and Rules
• Working knowledge with Exchange admin center to manage and troubleshoot various types of mail flow issues incoming and outgoing (spam, whitelist, transport rules)
• Managing permissions and access control of various types of recipients. (mailboxes, groups, resources, contacts, and shared boxes)
• Incident Handling and Response actions to track, recover and or delete messages
• Working knowledge of 2019 server to maintain and troubleshoot performance issues with exchange related services.
Education & Experience
• Requires a bachelor's degree or its equivalent (4 years of specialized experience), and 10+ years of related experience.
• 5+ years of direct leadership experience
• USAF or other Military Experience is highly desired.
Certifications
• Required
o IAT II - CySA+, or Security+ (or equivalent), or higher
o Microsoft MS102 or comparable certification with the ability to obtain the MS-102 within 120 days.
• Desired
o Completion of the Microsoft Identity Management track
o ITIL v4 Foundation
Security Clearance
• Desired
o Active Secret Clearance
• Required
o Applicants must have eligibility to obtain a Secret clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
• This is primarily a Monday - Friday dayshift position. This is a 24/7/365 mission, and extended hours/days may be required
• Occasional travel may be required to Peterson SFB, Langley AFB, Lackland AFB, Hickam AFB, or Ramstein AFB.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at or
